Hand Held Products 5700 manual Is the scanner having trouble reading your bar codes?

You need to program a suffix.

Troubleshooting

The Hand-Held Decoded Output Laser scanner automatically performs self-tests whenever you turn it on. If your scanner is not functioning properly, review the following Troubleshooting Guide to try to isolate the problem.

Troubleshooting Guide

Is the power on? Is the red illuminated beam on?

If the red scan beam on the scanner isn’t illuminated, check that:

➊the cable is connected properly.

➋the host system power is on (if external power isn’t used).

Is the scanner having trouble reading your bar codes?

If the scanner isn’t reading bar codes well, check that the bar codes:

➊aren’t smeared, rough, scratched, or exhibiting voids.

➋aren’t coated with frost or water droplets on the surface.

➌are enabled in the scanner or the decoder the scanner is connected to.

Is the bar code displayed but not “entered”?

The bar code is displayed on the host device correctly, but you still have to press a key to enter it (the Enter/Return key or the Tab key, for example).

Programming a suffix enables the scanner to output the scanned bar code plus the key you need (such as a “CR,” carriage return) to enter the bar code into your application. (See Suffix Selection in Section 3, Output Parameters Menu.)

SCANTEAM 5700 User’s Guide 8–3