Troubleshooting

67

 

 

 

 

Symptom/Question

Possible Solution/Answer

 

 

 

 

My Harmony User Name and

Change your Windows Password; the

 

Password are synchronized with

Harmony logon prompt will reappear after

 

my Windows User Name and

you log on to Windows once your Windows

 

Password so the Harmony logon

Password and Harmony Password no longer

 

prompt does not appear after I

match. Otherwise, contact your network

 

logon to Windows. But now I want

administrator who can change your

 

to change my Harmony Password.

Password via the Harmony System’s User

 

What can I do?

Database.

 

 

 

 

My computer can’t connect to a

You need to logon to Harmony Security first

 

network drive share when the

before logging on to Windows to gain

 

Harmony Security Protocol is

immediate access to network resources.

 

enabled.

Open the Harmony Utility’s Security screen

 

 

and place a check mark next to the Log on to

 

 

Harmony Security before Windows Logon

 

 

option. Then, save your changes and logon

 

 

to Windows again.

 

 

 

 

Do the Harmony adapters support

Yes, but you cannot configure 802.1x using

 

IEEE 802.1X Authentication?

the Harmony Utility; you need to use a

 

 

configuration utility supplied by your

 

 

RADIUS server vendor. Also, Windows XP

 

 

provides native support for the IEEE 802.1x

 

 

standard. See “802.1x” on page 34 and

 

 

page 49 for details.

 

 

 

 

How long will my battery last when

Battery life will vary from unit to unit and

 

using the Harmony 802.11a

depends on many factors including battery

 

CardBus Card?

type, length of battery life without the

 

 

CardBus Card inserted, and how frequently

 

 

the CardBus Card transmits and receives

 

 

data. Frequent network activity will drain

 

 

the battery faster than if the card were left

 

 

idle in doze mode. Configuring the CardBus

 

 

Card to use one of the Power Saving modes

 

 

will prolong battery life. However, you

 

 

should perform some tests under normal

 

 

operating conditions to accurately

 

 

determine a device’s battery life with the

 

 

802.11a CardBus Card.

 

 

 

Page 67
Image 67
Harmony House 802.11a manual Password so the Harmony logon