Harmony House 802.11a manual Web site at http//training.proxim.com/ for, Logon

Troubleshooting		66
	Symptom/Question	Possible Solution/Answer
	How do I determine where to	Proxim recommends that you perform a site
	install 802.11a Access Points to	survey following the procedure outlined in
	ensure that users can access the	Proxim’s Introduction to Enterprise Wireless
	wireless network from anywhere in	Networking and Harmony Technical Training
	my facility?	class. If you would like to learn more about
		the site survey procedure, you should
		consider signing up for a Proxim Technical
		Training class in your area. Refer to Proxim’s
		Web site at http://training.proxim.com/ for
		more information.
	I’ve entered my Harmony User	Either your User Name or Password is
	Name and Password but I can’t log	incorrect or you are not in range of an Access
	on to the network.	Point. To determine whether or not you are
		in range of an Access Point, click Cancel to
		access the Windows desktop and locate the
		Association State field within the Harmony
		Utility. Then, log on to Windows again to
		bring up the Harmony logon prompt.
		If you are out of range of an Access Point,
		check the Defer logon for current session if
		Access Point is out of range box and click
		Logon.
		If your User Name or Password is incorrect,
		contact your network administrator for
		assistance.
	I deferred my Harmony logon until	Open the Harmony Utility’s Association
	my computer was in range of an	Information screen and locate the Harmony
	Access Point. However, once the	Security Protocol field. If the field reports
	802.11a adapter associated with	“User is not authenticated,” then either your
	an Access Point, I could not access	User Name or Password is incorrect. Try
	the network.	logging on to Windows again. If problems
		persist, contact your network administrator
		to confirm your User Name and Password.