Troubleshooting (continued)
Symptom | Possible Cause | Corrective Action | |
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3. ...Continued | c. Defective valve. | Turn the valve knob to the ON position. Place the ON/OFF | |
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| switch in the ON position. Check the millivolt meter a the ther- | |
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| mopile terminals. The millivolt meter should read greater than | |
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| 125mV. If the reading is acceptable, and if the burner does not | |
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| come on, replace the gas valve. | |
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| d. Plugged burner orifice. | Check the burner orifice for stoppage. Remove stoppage. | |
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| e. Wall switch or wires are | Follow the corrective action in Symptom and Possible Cause 1.a | |
| defective. | above. Check the switch and wiring. Replace where defective. | |
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4. Frequent pilot | a. Pilot flame may be too | Clean thermocouple and adjust the pilot flame for maximum | |
outage problem. | high or too low, or blowing | flame impingement. Follow lighting instructions carefully. | |
| out (high pressure), causing |
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| pilot safety to drop out. |
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5. The pilot and | a. No LP in tank. | Check the LP (propane) tank. Refill the fuel tank. | |
main burner ex- |
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tinguish while in | b. Inner vent pipe leaking | Check venting system for damage. Replace/repair improperly | |
operation. | |||
exhaust gases back into the | assembled pipe sections. | ||
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| system. |
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| c. Glass too loose and air | Replace glass panel assembly. | |
| tight packet leaks in corners |
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| after usage. |
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| d. Bad thermopile or thermo- | Replace if necessary. | |
| couple. |
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| e. Improper vent cap instal- | Check for proper installation and freedom from debris or block- | |
| lation. | age. | |
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6. Glass soots. | a. Flame impingement. | Adjust the log set so that the flame does not excessively impinge | |
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| on it. | |
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| b. Improper air shutter set- | Adjust the air shutter located on the control panel. | |
| ting. |
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| c. Debris around air shutter. | Inspect the opening at the base of the burner. NO MATERIAL | |
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| SHOULD BE PLACED IN THIS OPENING. | |
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7. Flame burns | a. Insufficient oxygen being | Ensure that the vent cap is installed properly and free of debris. | |
blue and lifts off | supplied. | Ensure that the vent system joints are tight and have no leaks. | |
burner. |
| Ensure that no debris has been placed at the base of, or in the | |
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| area of the air holes in the center of the base pan beneath the | |
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| burner. | |
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| Ensure that the glass is tightened properly on the unit, particu- | |
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| larly on top corners. | |
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36 | Heat & Glo • |
