HP 10400 Application Software Suite for Microsoft Exchange Media LTU Information store, 5112, Use

Table 7 Recovery Manager for Microsoft Exchange Event Messages (continued)

Event ID	Error Message
5103	RME5103: ERROR: The VSS Writer
	operation failed because of a time-out
	between the Freeze and Thaw events.

Description/Action

The VSS Writer operation has exceeded the 20–second timeout limit for the freeze and thaw stage allocated by Exchange.

•Verify that the Exchange writer is in a Healthy state using vssadmin list writers.

5104	RME5104: ERROR: The VSS Exchange
	Writer has failed. This can be verified by
	running the command "vssadmin list writers"
	from the command line. To put it into a
	stable state and to continue creating
	snapshots, restart the Microsoft Exchange
	information store.

The VSS Exchange Writer has failed.

•This can be verified by running the vssadmin list writerscommand from the command line.

•You may need to restart the VSS service and/or Exchange Information Store service.

5106	RME5106: ERROR: The VSS Writer is not
	responding.

The VSS Writer is not responding.

•Run vssadmin list writers to verify that the VSS writer is in a Healthy state.

5108	RME5108: ERROR: The VSS Writer
	infrastructure is not operating properly.
	Check that the Event Service and VSS have
	been started, and check for errors associated
	with those services in the error log.

The VSS Writer is not operating properly.

•Check that the Event Service and VSS have been started.

•Run vssadmin list writers to verify that the VSS writer is in a Healthy state and check the system event log for errors associated with those services.

5111	RME5111: ERROR: The 3PAR VSS Provider
	is not registered on this computer.

5112	RME5112: ERROR: An unexpected 3PAR
	VSS Provider error occurred.
5113	RME5113: ERROR: The VSS Provider is in
	use.
5118	RME5118: ERROR: An unexpected VSS
	provider error has occurred.
5121	RME5121: ERROR: Could not bind to the
	domain for Exchange Server Information.

A registered version of VSS Provider was not detected.

•Check that HP 3PAR VSS Provider Software is properly installed on the system.

•Run vssadmin list writers to verify that VSS Provider is properly registered.

•If you cannot resolve the problem, uninstall the VSS Provider package and install it again.

An unexpected error was generated by VSS Provider.

•Restart the Volume Shadow Copy Service and HP 3PAR VSS Provider Software service.

Another snapshot request is currently in process.

•Wait 10 minutes and retry the operation.

An unexpected error was generated by VSS Provider.

•Check the Windows event log to determine the specific VSS Provider error.

A domain binding error occurred while accessing the Exchange Server Information.

•Check the Active Directory connection.

5122	RME5122: ERROR: The system was unable
	to flush I/O writes. This can be a transient
	problem. It is recommended to wait ten
	minutes and try again, up to three times.

The system was unable to flush I/O writes. This can be a transient problem.

•Try waiting 10 minutes and try again, up to three times.

•If the operation cannot be completed after three retries, run vssadmin list writers to verify that the VSS writer is in a healthy state.

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