Table 7 Recovery Manager for Microsoft Exchange Event Messages (continued)
Event ID | Error Message | Description/Action |
5159 | RME5159: ERROR: Maximum number of |
| volumes exceeded. |
5162 | RME5162: ERROR: Unable to get |
| Netbackup install information from registry. |
5163 | RME5163: ERROR: Could not open |
| NetBackup path registry key '<Registry key |
| path>'. |
and ensure the registry value for the repository location exists.
•To locate the registry key, open Windows Registry using regedit. Check for the following key:
HKEY_LOCAL_MACHINE\SOFTWARE\3PAR\ RM_Exchange
Microsoft VSS only allows a maximum of 64 volumes to simultaneously participate in a snapshot process.
•Reduce the number of volumes for the snapshot.
The NetBackup installation information could not be retrieved from the registry.
•Check that NetBackup is properly installed and make sure you have access to the registry entry.
•Confirm the NetBackup installation using Add/Remove Programs.
•Use regedit to check for the following registry key:
HKEY_LOCAL_MACHINE\SOFTWARE
Could not open the NetBackup path for the specified registry key.
•Check that NetBackup is properly installed and make sure you have access to the registry entry.
•Confirm the NetBackup installation using Add/Remove Programs.
•Use regedit to check for the registry key.
5166 | RME5166: ERROR: Could not retrieve |
| Exchange server information from the Active |
| Directory. |
The Exchange server information could not be retrieved from the Active Directory.
•Check the Active Directory connection. Try opening the Exchange administrative UI or Exchange Console to determine if the connection is active.
5169 | RME5169: ERROR: A VSS unexpected error |
| has occurred. It is recommended to wait ten |
| minutes and try again, up to three times. |
5171 | RME5171: ERROR: The Exchange recovery |
| process failed, you will need to do a manual |
| repair of the Exchange databases. |
5172 | RME5172: ERROR: The Exchange recovery |
| process failed '<Storage Group>': You will |
| need to do a manual repair of the Exchange |
| databases. |
An unexpected VSS error has occurred.
•Try waiting ten minutes and try again, up to three times.
•Check the application and system event logs for VSS errors.
The Exchange database verification has failed.
•Make sure both systems have the same level of Exchange server package installed.
•Manually repair the Exchange database if necessary.
The Exchange database verification has failed.
•Make sure both systems have the same level of Exchange server package installed.
•Manually repair the Exchange database if necessary.
115
