Understanding jam numbers and locations
When a jam occurs, a message indicating the jam location appears. The following illustration and table list the paper jams that can occur and the location of each jam. Open doors and covers, and remove trays to access jam locations.
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| Jam number | Jam location | Instructions |
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| 1 | 200 | Standard | 1 | Open the front door. Inspect the area behind |
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| the front door, and then remove any jams. |
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| 2 | 201 | Under the fuser | 2 | Open the fuser cover. Inspect the area under |
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| the cover, and then remove any jams. |
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| 3 | 202 | In the fuser | 3 |
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| Close the front door. |
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| 4 | 230 | In the duplex |
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| 4 | Pull Tray 1 out. Inspect the tray area, and then |
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| 5 | 235 | In the duplex | 5 | remove any jams. |
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| Note: This jam number indicates that the | Verify that the paper is loaded correctly. |
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| 6 | Reinsert Tray 1. |
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| paper being used for a duplex print job is not |
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| 6 | 242 and 243 | 1 | Pull the |
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| any jams. |
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| 2 | Reinsert the tray. |
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| 7 | 250 | In the multipurpose feeder | 1 | Press the release latch to the left to release the |
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| multipurpose feeder. |
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| 2 | Inspect the multipurpose feeder, and then |
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| remove any jams. |
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| 3 | Close the multipurpose feeder. |
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| Note: You may need to open the |
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| tray to remove jammed pages behind the |
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| multipurpose feeder. |
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| 8 | 290 | ADF | Open the ADF cover, and then remove the jam. | ||
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Clearing jams
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