294 ADF Jam
This jam location may also be identified as 294.04 Duplex Sensor Off Jam, 294.05 Scan Sensor Off Jam, or 294.06 ADF Backfeed Jam. To clear this jam:
1Remove all pages from the ADF.
Note: The message clears when the pages are removed from the ADF.
2Flex and fan the pages.
3Place the pages in the ADF.
4Adjust the ADF guides.
5From the printer control panel, press 
to start a black only job or 
to start a color job.
840.01 Scanner Disabled
This message indicates that the scanner has been disabled by the system support person.
840.02 Scanner Auto Disabled
This message indicates the printer identified a problem with the scanner and automatically disabled it.
1Remove all pages from the ADF.
2Turn the printer off.
3Wait 15 seconds and then turn the printer on.
4Place the document in the ADF.
5Press 
to start a black only job or 
to start a color job.
Note: If turning the printer off and then on again does not clear the message, contact your system support person.
940.01
Press down on the cyan toner cartridge to make sure it is installed properly. Turn the printer off, wait about 10 seconds, and then turn the printer back on
941.01
Press down on the magenta toner cartridge to make sure it is installed properly. Turn the printer off, wait about 10 seconds, and then turn the printer back on.
942.01
Press down on the yellow toner cartridge to make sure it is installed properly. Turn the printer off, wait about 10 seconds, and then turn the printer back on
943.01
Press down on the black toner cartridge to make sure it is installed properly. Turn the printer off, wait about 10 seconds, and then turn the printer back on
Understanding printer messages
174