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HP 4400 - K4 manual Print troubleshooting, Envelopes print incorrectly

Models: 4400 - K4

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Aligning the printer can help ensure excellent print quality.

To align the printer from the HP Officejet Software

1.Load letter, A4, or legal unused plain white paper into the input tray.

2.In the HP Solution Center, click Settings.

3.In the Print Settings area, click Printer Toolbox.

NOTE: You can also open the Printer Toolbox from the Print Properties dialog box. In the Print Properties dialog box, click the Features tab, and then click Printer Services.

The Printer Toolbox appears.

4.Click the Device Services tab.

5.Click Align the Printer.

The product prints a test page, aligns the print head, and calibrates the printer. Recycle or discard the page.

Cause: The printer needed to be aligned.

If this did not solve the issue, try the next solution.

Solve a problem

Print troubleshooting

Use this section to solve these printing problems:

•Envelopes print incorrectly

•The product prints meaningless characters

•The pages in my document came out in the wrong order

•The margins are not printing as expected

•A blank page came out while printing

Envelopes print incorrectly

Try the following solutions to resolve the issue. Solutions are listed in order, with the most likely solution first. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved.

•Solution 1: Reload the envelopes in the input tray

•Solution 2: Load a different type of envelope

•Solution 3: Tuck the flaps to avoid paper jams

Solution 1: Reload the envelopes in the input tray

Solution: Remove all paper from the input tray. Load a stack of envelopes in the input tray, with the envelope flaps facing up and on the left.

NOTE: To avoid paper jams, tuck the flaps inside the envelopes.

Print troubleshooting

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HP 4400 - K4 manual Print troubleshooting, Envelopes print incorrectly, Solution 1 Reload the envelopes in the input tray

Contents

HP Officejet 4400 K410 Page Contents 103 How Do I? Chapter Printer parts Get to know the HP All-in-OneControl panel features Print documents PrintRelated topics To print from a software applicationTo print a photo on photo paper Print photosTo print a borderless image To print envelopes Print envelopesPaper Type Plain paper Print on specialty mediaPrint transparencies Click the Printing Shortcuts tabPrint labels Print Quality Normal or BestPrint Quality Best Print brochuresOrientation Portrait or Landscape Two-sided printing ManualLeft Edge Booklet Right Edge Booklet Print Quality NormalPrint booklets Paper Type Plain Paper Orientation Portrait or Landscape Print postersTo print a Web Print using the maximum dpiPrint a Web To view the print resolution View the print resolutionTo print in Maximum dpi mode To delete a printing shortcut Use printing shortcutsTo create a printing shortcut To change the default print settings Set the default print settingsPrint Recommended papers for printing Paper basicsHP Iron-On Transfers HP Office PaperHP Premium Inkjet Transparency Film HP Photo Value PackLoad full-size paper Load mediaLoad small-size paper Load envelopes BasicsPaper Paper basics Single page scan a. Load original ScanScan to a computer Related topics Black and White Copy a. Load paper CopyCopy text or mixed documents Color Copy Set the copy paper type Paper basics on Check the estimated ink levels Work with cartridgesOrder ink supplies To check the ink levels from the HP Officejet SoftwareChoose the right cartridges Automatically clean print cartridgesFind the cartridge number To order ink cartridges from your desktopClick Clean the Print Cartridges To clean the print cartridgesReplace the cartridges To replace the cartridgesWork with cartridges Cartridge warranty information Chapter If you have a problem, follow these steps Solve a problemHP support Support processSupport phone numbers Phone support periodPlacing a call Dqpdun After the phone support periodAdditional warranty options Setup troubleshootingTroubleshooting common setup issues Product will not turn onSolution 2 Press the On button more slowly After setting up the product, it does not print Solution 2 Set your product as the default printer Solution 1 Press the On button to turn on the productSolution 5 Load paper in the input tray Minimum System Checks screen appearsReceived a message that an Unknown Error has occurred Registration screen does not appear Uninstall and reinstall the softwareTo uninstall from a Windows computer Wrong, inaccurate, or bleeding colors Print quality troubleshootingSolution 3 Check the paper type Solution 2 Check the paper loaded in the input traySolution 6 Align the printer Solution 4 Check the ink levelsSolution 5 Check the print settings To align the printer Solution 7 Contact HP supportInk is not filling the text or graphics completely Solution 4 Check the paper type Solution 2 Check the ink levelsSolution 3 Check the print settings Solution 1 Check the paper type Solution 5 Contact HP supportSolution 3 Rotate the image Solution 2 Use a higher print quality settingPrintouts have horizontal streaks or lines To select a print speed or qualitySolution 3 Make sure the paper is loaded correctly To align the printer from the HP Officejet Software Solution 4 Use a higher print quality settingSolution 5 Align the printer Printouts are faded or have dull colors Solution 6 Automatically clean the print cartridgesSolution 5 Automatically clean the print cartridges Solution 1 Check the print settings Solution 6 Contact HP supportSolution 2 Use a higher quality image Printouts seem blurry or fuzzyPrintouts have vertical streaks Solution 3 Print the image in a smaller sizeSolution 4 Align the printer Solution 2 Make sure only one type of paper is loaded Solution 1 Make sure the paper is loaded correctlySolution 1 Print on a page of plain paper Printouts are slanted or skewedSolution 1 Use TrueType or OpenType fonts Solution 2 Wait while the ink driesSolution 2 Align the printer Text edges are jaggedEnvelopes print incorrectly Print troubleshootingSolution 1 Reload the envelopes in the input tray Solution 3 Tuck the flaps to avoid paper jams Solution 2 Load a different type of envelopeSolution 1 Restart the product and your computer Product prints meaningless charactersTo check your margin settings Solution 2 Try printing another documentMargins are not printing as expected Pages in my document came out in the wrong orderSolution 3 Load the stack of paper correctly Solution 2 Verify the paper size settingSolution 4 Load the stack of envelopes correctly Blank page came out while printingSolution 2 Check for blank pages at the end of the document Solution 1 Check the ink levels in the print cartridgesSolution 3 Load more paper in the input tray Solution 4 Check the print cartridges for protective tapeScanned image is blank Scan troubleshootingScanned image has incorrect page layout Scanned image is incorrectly croppedText format is incorrect Scanned image shows dotted lines instead of textNothing happens when I try to copy Copy troubleshootingTo adjust the brightness Text is incorrect or missingSolution 3 Wait for the product to finish other tasks Solution 1 Turn on the productSolution 2 Place the original correctly on the glass Solution 2 Clean the scanner glass Solution 1 Place the original correctly on the glassParts of the original do not appear or are cut off Printout appears enlarged onPrintout is blank Solution 2 Check the ink levels in the print cartridgesFlashing lights ErrorsErrors File messages Product messagesFirmware revision mismatch Memory is fullGeneral user messages Solution 2 Create more space on your hard drive Solution 1 Close applications that are not being usedBorderless printing error Cannot cropPrint cartridge messages Power and connection messagesPaper messages Original HP ink has been depleted Non-HP cartridges installedPreviously used genuine HP cartridges installed Low on ink Printing in ink-backup modePrint Cartridge Problem Incorrect Print Cartridges Solution 1 Remove and reinsert the print cartridges Incorrectly Installed Cartridges Print Cartridges MissingTo make sure the print cartridges are installed correctly Print cartridges missing or not detectedTo clean the print cartridge contacts Solution 2 Clean the print cartridge contactsSolution 3 Replace the print cartridges Incompatible print cartridges Solution 2 Contact HP customer supportPrint cartridges in wrong slot To determine which print cartridge is having the problem Print cartridge problemTri-color print cartridge Black print cartridge Solution 1 Remove and reinsert the print cartridges Solution 2 Clean the print cartridge contacts Solution 3 Replace the print cartridges Solve a problem To stop a print job from the HP All-in-One Stop the current jobStop the current job Hewlett-Packard Company notices Technical informationEnvironmental product stewardship program Power consumption Material safety data sheetsEco-Tips Paper useΑπόρριψη άχρηστων συσκευών στην Ευρωπαϊκή Ένωση Regulatory model identification number Chemical SubstancesVcci Class B compliance statement for users in Japan FCC statementDeclaration of Conformity HP Officejet 4400 K410 declaration of conformityEuropean Union Regulatory Notice European Union Regulatory NoticeIndex Index104