Print cartridge problem | HP 4400 - K4 guide

5.Reinsert the print cartridge by sliding it forward into the slot on the right. Then push the print cartridge forward until it clicks into the socket.

Solve a problem

6. Repeat steps 1 and 2 for the tri-color print cartridge on the left side.

NOTE: If the print cartridges are installed in the wrong slots and you cannot remove them from the product, contact HP support for service.

Go to: www.hp.com/support.

If prompted, choose your country/region, and then click Contact HP for information on calling for technical support.

Cause: The indicated print cartridges were installed incorrectly.

Print cartridge problem

The message might indicate which cartridge is causing the problem. If the message does not indicate which cartridge is causing the problem, follow these steps to determine which cartridge is the problem cartridge. After you determine which cartridge is the problem cartridge, continue with the first solution.

To determine which print cartridge is having the problem

1.Make sure the product is on.

2.Open the print cartridge door.

The print carriage moves to the center of the product.

3.Check to make sure you are using the correct print cartridges for your product. For a list of compatible print cartridges, see the printed documentation that came with the product.

Errors 87

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HP 4400 - K4 manual Print cartridge problem, To determine which print cartridge is having the problem

Contents

HP Officejet 4400 K410 Page Contents 103 How Do I? Chapter Printer parts Get to know the HP All-in-One Control panel features Print documents PrintRelated topics To print from a software application To print a photo on photo paper Print photos To print a borderless image To print envelopes Print envelopes Paper Type Plain paper Print on specialty mediaPrint transparencies Click the Printing Shortcuts tab Print labels Print Quality Normal or Best Print Quality Best Print brochuresOrientation Portrait or Landscape Two-sided printing Manual Left Edge Booklet Right Edge Booklet Print Quality NormalPrint booklets Paper Type Plain Paper Orientation Portrait or Landscape Print posters To print a Web Print using the maximum dpiPrint a Web To view the print resolution View the print resolutionTo print in Maximum dpi mode To delete a printing shortcut Use printing shortcutsTo create a printing shortcut To change the default print settings Set the default print settings Print Recommended papers for printing Paper basics HP Iron-On Transfers HP Office PaperHP Premium Inkjet Transparency Film HP Photo Value Pack Load full-size paper Load mediaLoad small-size paper Load envelopes BasicsPaper Paper basics Single page scan a. Load original ScanScan to a computer Related topics Black and White Copy a. Load paper CopyCopy text or mixed documents Color Copy Set the copy paper type Paper basics on Check the estimated ink levels Work with cartridgesOrder ink supplies To check the ink levels from the HP Officejet Software Choose the right cartridges Automatically clean print cartridgesFind the cartridge number To order ink cartridges from your desktop Click Clean the Print Cartridges To clean the print cartridgesReplace the cartridges To replace the cartridges Work with cartridges Cartridge warranty information Chapter If you have a problem, follow these steps Solve a problemHP support Support process Support phone numbers Phone support periodPlacing a call Dqpdun After the phone support period Additional warranty options Setup troubleshootingTroubleshooting common setup issues Product will not turn on Solution 2 Press the On button more slowly After setting up the product, it does not print Solution 2 Set your product as the default printer Solution 1 Press the On button to turn on the productSolution 5 Load paper in the input tray Minimum System Checks screen appears Received a message that an Unknown Error has occurred Registration screen does not appear Uninstall and reinstall the softwareTo uninstall from a Windows computer Wrong, inaccurate, or bleeding colors Print quality troubleshooting Solution 3 Check the paper type Solution 2 Check the paper loaded in the input tray Solution 6 Align the printer Solution 4 Check the ink levelsSolution 5 Check the print settings To align the printer Solution 7 Contact HP supportInk is not filling the text or graphics completely Solution 4 Check the paper type Solution 2 Check the ink levelsSolution 3 Check the print settings Solution 1 Check the paper type Solution 5 Contact HP support Solution 3 Rotate the image Solution 2 Use a higher print quality settingPrintouts have horizontal streaks or lines To select a print speed or quality Solution 3 Make sure the paper is loaded correctly To align the printer from the HP Officejet Software Solution 4 Use a higher print quality settingSolution 5 Align the printer Printouts are faded or have dull colors Solution 6 Automatically clean the print cartridges Solution 5 Automatically clean the print cartridges Solution 1 Check the print settings Solution 6 Contact HP supportSolution 2 Use a higher quality image Printouts seem blurry or fuzzy Printouts have vertical streaks Solution 3 Print the image in a smaller sizeSolution 4 Align the printer Solution 2 Make sure only one type of paper is loaded Solution 1 Make sure the paper is loaded correctlySolution 1 Print on a page of plain paper Printouts are slanted or skewed Solution 1 Use TrueType or OpenType fonts Solution 2 Wait while the ink driesSolution 2 Align the printer Text edges are jagged Envelopes print incorrectly Print troubleshootingSolution 1 Reload the envelopes in the input tray Solution 3 Tuck the flaps to avoid paper jams Solution 2 Load a different type of envelopeSolution 1 Restart the product and your computer Product prints meaningless characters To check your margin settings Solution 2 Try printing another documentMargins are not printing as expected Pages in my document came out in the wrong order Solution 3 Load the stack of paper correctly Solution 2 Verify the paper size settingSolution 4 Load the stack of envelopes correctly Blank page came out while printing Solution 2 Check for blank pages at the end of the document Solution 1 Check the ink levels in the print cartridgesSolution 3 Load more paper in the input tray Solution 4 Check the print cartridges for protective tape Scanned image is blank Scan troubleshooting Scanned image has incorrect page layout Scanned image is incorrectly croppedText format is incorrect Scanned image shows dotted lines instead of text Nothing happens when I try to copy Copy troubleshootingTo adjust the brightness Text is incorrect or missing Solution 3 Wait for the product to finish other tasks Solution 1 Turn on the productSolution 2 Place the original correctly on the glass Solution 2 Clean the scanner glass Solution 1 Place the original correctly on the glassParts of the original do not appear or are cut off Printout appears enlarged on Printout is blank Solution 2 Check the ink levels in the print cartridges Flashing lights Errors Errors File messages Product messagesFirmware revision mismatch Memory is full General user messages Solution 2 Create more space on your hard drive Solution 1 Close applications that are not being usedBorderless printing error Cannot crop Print cartridge messages Power and connection messagesPaper messages Original HP ink has been depleted Non-HP cartridges installedPreviously used genuine HP cartridges installed Low on ink Printing in ink-backup modePrint Cartridge Problem Incorrect Print Cartridges Solution 1 Remove and reinsert the print cartridges Incorrectly Installed Cartridges Print Cartridges MissingTo make sure the print cartridges are installed correctly Print cartridges missing or not detected To clean the print cartridge contacts Solution 2 Clean the print cartridge contacts Solution 3 Replace the print cartridges Incompatible print cartridges Solution 2 Contact HP customer support Print cartridges in wrong slot To determine which print cartridge is having the problem Print cartridge problem Tri-color print cartridge Black print cartridge Solution 1 Remove and reinsert the print cartridges Solution 2 Clean the print cartridge contacts Solution 3 Replace the print cartridges Solve a problem To stop a print job from the HP All-in-One Stop the current job Stop the current job Hewlett-Packard Company notices Technical information Environmental product stewardship program Power consumption Material safety data sheetsEco-Tips Paper use Απόρριψη άχρηστων συσκευών στην Ευρωπαϊκή Ένωση Regulatory model identification number Chemical Substances Vcci Class B compliance statement for users in Japan FCC statement Declaration of Conformity HP Officejet 4400 K410 declaration of conformity European Union Regulatory Notice European Union Regulatory Notice Index Index 104