Print quality troubleshooting | HP 4400 - K4 manual

Chapter 8

Solve a problem

To verify that the software is properly installed, double-click the HP Solution Center icon on the desktop. If the HP Solution Center shows the essential icons (Scan Picture and Scan Document), the software has been properly installed.

Print quality troubleshooting

Use this section to solve these print quality problems:

•Wrong, inaccurate, or bleeding colors

•Ink is not filling the text or graphics completely

•The printout has a horizontal band of distortion near the bottom of a borderless print

•Printouts have horizontal streaks or lines

•Printouts are faded or have dull colors

•Printouts seem blurry or fuzzy

•Printouts have vertical streaks

•Printouts are slanted or skewed

•Ink streaks on the back of the paper

•The text edges are jagged

Wrong, inaccurate, or bleeding colors

If your printout has one of the following print quality problems, try the solutions in this section for help.

•Colors look different than what you expected.

For example, the colors in your graphic or photo look one way on your computer screen but print out differently, or magenta was replaced with cyan in your printout.

•Colors run into each other, or look like they are smeared on the page. The edges might have a feathering appearance instead of being sharp and defined.

Try the following solutions if the colors appear wrong, inaccurate, or bleed into each other.

48 Solve a problem

Image 50

HP 4400 - K4 manual Print quality troubleshooting, Wrong, inaccurate, or bleeding colors

Contents

HP Officejet 4400 K410 Page Contents 103 How Do I? Chapter Get to know the HP All-in-One Printer parts Control panel features Related topics PrintPrint documents To print from a software application Print photos To print a photo on photo paper To print a borderless image Print envelopes To print envelopes Print transparencies Print on specialty mediaPaper Type Plain paper Click the Printing Shortcuts tab Print Quality Normal or Best Print labels Orientation Portrait or Landscape Print brochuresPrint Quality Best Two-sided printing Manual Left Edge Booklet Right Edge Booklet Print Quality NormalPrint booklets Print posters Paper Type Plain Paper Orientation Portrait or Landscape To print a Web Print using the maximum dpiPrint a Web To view the print resolution View the print resolutionTo print in Maximum dpi mode To delete a printing shortcut Use printing shortcutsTo create a printing shortcut Set the default print settings To change the default print settings Print Paper basics Recommended papers for printing HP Premium Inkjet Transparency Film HP Office PaperHP Iron-On Transfers HP Photo Value Pack Load full-size paper Load mediaLoad small-size paper Load envelopes BasicsPaper Paper basics Single page scan a. Load original ScanScan to a computer Related topics Black and White Copy a. Load paper CopyCopy text or mixed documents Color Copy Set the copy paper type Paper basics on Order ink supplies Work with cartridgesCheck the estimated ink levels To check the ink levels from the HP Officejet Software Find the cartridge number Automatically clean print cartridgesChoose the right cartridges To order ink cartridges from your desktop Replace the cartridges To clean the print cartridgesClick Clean the Print Cartridges To replace the cartridges Work with cartridges Cartridge warranty information Chapter HP support Solve a problemIf you have a problem, follow these steps Support process Support phone numbers Phone support periodPlacing a call After the phone support period Dqpdun Troubleshooting common setup issues Setup troubleshootingAdditional warranty options Product will not turn on Solution 2 Press the On button more slowly After setting up the product, it does not print Solution 5 Load paper in the input tray Solution 1 Press the On button to turn on the productSolution 2 Set your product as the default printer Minimum System Checks screen appears Received a message that an Unknown Error has occurred Registration screen does not appear Uninstall and reinstall the softwareTo uninstall from a Windows computer Print quality troubleshooting Wrong, inaccurate, or bleeding colors Solution 2 Check the paper loaded in the input tray Solution 3 Check the paper type Solution 6 Align the printer Solution 4 Check the ink levelsSolution 5 Check the print settings To align the printer Solution 7 Contact HP supportInk is not filling the text or graphics completely Solution 4 Check the paper type Solution 2 Check the ink levelsSolution 3 Check the print settings Solution 5 Contact HP support Solution 1 Check the paper type Printouts have horizontal streaks or lines Solution 2 Use a higher print quality settingSolution 3 Rotate the image To select a print speed or quality Solution 3 Make sure the paper is loaded correctly To align the printer from the HP Officejet Software Solution 4 Use a higher print quality settingSolution 5 Align the printer Solution 6 Automatically clean the print cartridges Printouts are faded or have dull colors Solution 5 Automatically clean the print cartridges Solution 2 Use a higher quality image Solution 6 Contact HP supportSolution 1 Check the print settings Printouts seem blurry or fuzzy Printouts have vertical streaks Solution 3 Print the image in a smaller sizeSolution 4 Align the printer Solution 1 Print on a page of plain paper Solution 1 Make sure the paper is loaded correctlySolution 2 Make sure only one type of paper is loaded Printouts are slanted or skewed Solution 2 Align the printer Solution 2 Wait while the ink driesSolution 1 Use TrueType or OpenType fonts Text edges are jagged Envelopes print incorrectly Print troubleshootingSolution 1 Reload the envelopes in the input tray Solution 1 Restart the product and your computer Solution 2 Load a different type of envelopeSolution 3 Tuck the flaps to avoid paper jams Product prints meaningless characters Margins are not printing as expected Solution 2 Try printing another documentTo check your margin settings Pages in my document came out in the wrong order Solution 4 Load the stack of envelopes correctly Solution 2 Verify the paper size settingSolution 3 Load the stack of paper correctly Blank page came out while printing Solution 3 Load more paper in the input tray Solution 1 Check the ink levels in the print cartridgesSolution 2 Check for blank pages at the end of the document Solution 4 Check the print cartridges for protective tape Scan troubleshooting Scanned image is blank Text format is incorrect Scanned image is incorrectly croppedScanned image has incorrect page layout Scanned image shows dotted lines instead of text To adjust the brightness Copy troubleshootingNothing happens when I try to copy Text is incorrect or missing Solution 3 Wait for the product to finish other tasks Solution 1 Turn on the productSolution 2 Place the original correctly on the glass Parts of the original do not appear or are cut off Solution 1 Place the original correctly on the glassSolution 2 Clean the scanner glass Printout appears enlarged on Solution 2 Check the ink levels in the print cartridges Printout is blank Errors Flashing lights Errors Firmware revision mismatch Product messagesFile messages Memory is full General user messages Borderless printing error Solution 1 Close applications that are not being usedSolution 2 Create more space on your hard drive Cannot crop Print cartridge messages Power and connection messagesPaper messages Original HP ink has been depleted Non-HP cartridges installedPreviously used genuine HP cartridges installed Low on ink Printing in ink-backup modePrint Cartridge Problem Incorrect Print Cartridges To make sure the print cartridges are installed correctly Incorrectly Installed Cartridges Print Cartridges MissingSolution 1 Remove and reinsert the print cartridges Print cartridges missing or not detected Solution 2 Clean the print cartridge contacts To clean the print cartridge contacts Solution 3 Replace the print cartridges Solution 2 Contact HP customer support Incompatible print cartridges Print cartridges in wrong slot Print cartridge problem To determine which print cartridge is having the problem Tri-color print cartridge Black print cartridge Solution 1 Remove and reinsert the print cartridges Solution 2 Clean the print cartridge contacts Solution 3 Replace the print cartridges Solve a problem Stop the current job To stop a print job from the HP All-in-One Stop the current job Technical information Hewlett-Packard Company notices Environmental product stewardship program Eco-Tips Material safety data sheetsPower consumption Paper use Απόρριψη άχρηστων συσκευών στην Ευρωπαϊκή Ένωση Chemical Substances Regulatory model identification number FCC statement Vcci Class B compliance statement for users in Japan HP Officejet 4400 K410 declaration of conformity Declaration of Conformity European Union Regulatory Notice European Union Regulatory Notice Index Index 104