Troubleshooting Vectors

Table D-4. Summary of Vector Events

Event

Event

Event

Type

Description

Explanation

125

Data return no digits

On a converse-onstep, the converse

 

 

agent activated data return but did not

 

 

return any digits.

126

Data return timeout

On a converse-onstep, the converse

 

 

agent activated data return but timed out

 

 

while waiting to return digits. Vector

 

 

processing continued at the next vector

 

 

step.

140

Coverage conference denied

Coverage to a VDN in a coverage path

 

 

was denied because more than one party

 

 

was active on the call.

150

Invalid EAS hunt group used in

Either the skill hunt group was removed or

 

the vector step

the skill hunt group became a non-ACD

 

 

hunt group.

151

Skill indirection used

Either no VDN skills are administered or

 

improperly

the vector command has skill indirection

 

 

and EAS is not enabled.

160

No vector steps, ANI sent

ANI was sent to CMS for a call that

 

 

reached a VDN that accessed a vector

 

 

with no steps defined.

170

ASA - invalid VDN

A check-backupor goto test requested a

 

 

comparison of ASA for a VDN that had

 

 

been removed since the vector was

 

 

programmed. The comparison test was

 

 

considered false and the next step in the

 

 

vector was executed.

200

ANI not avail - digits

A goto test requested a comparison of

 

 

ANI against a digit string and ANI was not

 

 

available for the call. The comparison test

 

 

was considered false and the next step in

 

 

the vector was executed.

210

Routing table not assigned

A goto test requested a comparison with a

 

 

vector routing table that is not assigned or

 

 

had been removed since the vector was

 

 

programmed. The comparison test was

 

 

considered false and the next step in the

 

 

vector was executed.

211

No entries in routing table

A goto test requested a comparison with a

 

 

vector routing table that has no entries.

 

 

This is considered as a non-match.

212

ANI not avail - table

A goto test requested a comparison of

 

 

ANI against “in-table” and ANI was not

 

 

available for the call. The comparison test

 

 

was considered false and the next step in

 

 

the vector was executed.

D-20Issue 4 September 1995

Page 330
Image 330
AT&T 555-230-520 manual Troubleshooting Vectors