AT&T 555-230-520 manual Tracking Unexpected Vector Events, Display Events Form

Troubleshooting Vectors

Tracking Unexpected Vector Events

If you have an SAT terminal, you can display unexpected vector events. A vector event is an error that results from resource exhaustion or from faulty vector programming, rather than from a DEFINITY software error. For example, failures involving the route-tocommand are usually due to an invalid extension entered by the user.

By displaying vector events, you can do the following:

■Diagnose and correct each Call Vectoring problem, as indicated by its corresponding vector event, and thereby

■Eliminate the need for a technician to make on-site visits to do the same.

The following sections explain how you can troubleshoot by tracking unexpected vector events.

Display Events Form

The first step is to initiate the display of vector events. You do this by entering the display events command at the enter command prompt.

Once the command is entered, the Display Events Form appears on the screen. The form appears as follows:

display eventsPage 1 of 1 SPE B EVENT REPORT

The following option control which events will be displayed.

EVENT CATEGORY

Category: Vector

REPORT PERIOD

Interval: _a_ From: __/__/__:__ To: __/__/__:__

SEARCH OPTIONS

Vector Number: ___

Event Type: ____

Figure D-1. Layout of Display Events Form

The following list indicates the options on the form, comments on these options, and also discusses the field(s) within each option.

■EVENT CATEGORY. This option is intended to indicate the class of logged events to be displayed. For our purposes, the default value Vector automatically appears in this display-only Category field. The value Vector indicates that only vector events will be displayed.

D-12Issue 4 September 1995