Troubleshooting Vect ors
D-12 Issue 4 September 1995
Tracking Unexpected Vector Events
If you have an SAT terminal, you can display unexpected vector events. A vector
event is an error that results from resource exhaustion or from faulty vector
programming, rather than from a DEFINI TY software error. For exampl e, failures
involving the
route-to
command are usually d ue to an invalid extension entered
by the user.
By displaying vector events, you ca n do the followi n g :
■Diagnose and correct each Call Vectoring problem, as indicated by its
corresponding vector event, and thereby
■Eliminate the need for a technician to make on-site visits to do the same.
The following sections explain how you can troubl eshoot by tracking unexpected
vector events.

Display Events Form

The first step i s to initiate the display o f vector events. You do this b y entering the

display events

command at the

enter command

prompt.
Once the command is entered, the

Display Events Form

appears on the screen.
The form app ears as follows:
Figure D-1. Layout of Display Events Form
The following list ind icat es the options on the form, comment s on these op tions,
and also discusses the field(s) within each option.
■EVENT CATEGORY. This opt i on is intende d to indicate the class of
logged events to be displayed. For our purposes, the default value

Vector

automatically appears in this display-only

Category

field . The value

Vector

indicates that only vector events will be displayed.
display events Page 1 of 1 SPE B
EVENT REPORT
The following option control which events will be displayed.
EVENT CATEGORY
Category: Vector
REPORT PERIOD
Interval: _a_ From: __/__/__:__ To: __/__/__:__
SEARCH OPTIONS
Vector Number: ___
Event Type: ____