Troubleshooting Vectors

Table D-4. Summary of Vector Events

Event

Event

Event

Type

Description

Explanation

61

Invalid destination

The adjunct routing command returned

 

 

digits that did not represent a valid

 

 

destination.

62

Adjunct route cancelled

The adjunct routing step was cancelled

 

 

because another "routing" step (such as a

 

 

queue-to main split step) was

 

 

encountered in the vector.

63

Queue before route

The adjunct routing command was

 

 

skipped because the call had already

 

 

been queued via a queue-to main split or

 

 

a check-backup split command.

64

Adjunct link error

The adjunct routing command was

 

 

cancelled for one of the following reasons:

 

 

Link to the adjunct was down

 

 

ASAI protocol violation prevented the

 

 

call from completing

 

 

Software resources to complete the

 

 

call were unavailable

65

Agent not logged in

A Direct Agent Call was made to an agent

 

 

who was not logged into the relevant split.

 

 

Used for adjunct routing request only.

66

Agent not member of split

A Direct Agent Call was made to an agent

 

 

who is not a member of the relevant split.

 

 

Used for adjunct routing request only.

67

Invalid direct agent

A Direct Agent Call was made to an agent

 

 

extension that is not valid. Used for

 

 

adjunct routing request only.

70

Busy step for CO trunk

A CO trunk call reached a busy step in a

 

 

vector without having previously received

 

 

answer supervision. As a result, the caller

 

 

continues to hear ringback rather than the

 

 

busy tone.

80

Time not set

A goto step with a time-of-dayconditional

 

 

was processed, but the switch time was

 

 

not set.

81

No digits collected

No digits were collected and a

 

 

comparison was requested against a digit

 

 

string or “in-table”. The comp arison test

 

 

was considered false and the next step in

 

 

the vector was executed.

 

 

 

D-18Issue 4 September 1995

Page 328
Image 328
AT&T 555-230-520 manual Adjunct routing step was cancelled