goto vector

Condition = rolling-asa:

goto vector <vector #> if <condition> for split <split #> <comparator> <threshold>

goto vector <vector #> if <condition> for skill <skill #> <comparator> <threshold>

goto vector <vector #> if <condition> for vdn <vdn> <comparator> <threshold>

Condition = counted-calls:

goto vector <vector #> if <condition> to vdn <vdn> <comparator> <threshold>

Condition = expected-wait:

goto vector <vector #> if <condition> for split <split #> pri <priority level> <comparator> <threshold>

goto vector <vector #> if <condition> for skill <skill #> pri <priority level> <comparator> <threshold>

goto vector <vector #> if <condition> for call < comparator> <threshold>

Valid Entries

vector #: 1 through 256 (G3i), 1 through 512 (G3r), 1 through 48 (G3s, G3vs).

split #: 1 through 99 (G3i), 1 through 255 (G3r), 1 through 24 (G3s, G3vs)

skill #: 1 through 99 (specific: G3i), 1 through 255 (specific: G3r), 1 through 24

(specific: G3s, G3vs); 1st, 2nd, 3rd (VDN)

 

comparator:

 

condition:

1

threshold:

unconditionally

N/A

N/A

rolling-asa

>, > =, =, <>

0-998seconds (even numbers only)

 

<, <=

2-998seconds (even numbers only)

available-agents

>, > =, =, <>

0-199 (G3i), 0-998 (G3r)

 

 

0-149(G3s, G3vs)

 

<, <=

1-200 (G3i), 1-999 (G3r)

 

 

1-150(G3s, G3vs)

 

 

 

Issue 4 September 1995 A-55

Page 262
Image 262
AT&T 555-230-520 manual Goto vector