AT&T 555-230-520 manual Wait-time or announcement

Troubleshooting Vectors

Table D-1. Unexpected Feature Operations

Feature/Area	Customer Observation(s)	Cause(s)
General Vector	Vector stuck.	1,000 steps executed.
Processing		No default treatment in the
		vector.
	Audible feedback lasts longer	Last vector step.
	than the delay interval.
		Queuing for an announcement.
		Queuing for a touch-tone
		receiver for a collect digits step.
Look-Ahead	Agent receiving phantom call.	Agents on both switches
Interflow		become available
		simultaneously. (Avoid by
		including at the beginning of the
		receiving switch vector a short
		wait-time or announcement
		step.)
	No Look-Ahead Interflow	No trunks.
	attempts accepted.	PRI network failure.
		Insufficient FRL.
	All Look-Ahead Interflow	Look-Ahead Interflow attempts
		are interworking off of one of the
	attempts accepted.
		following:
		■ Interworking off of the PRI
		network
		■ Receiving vector not
		designed for conditional
		acceptance
		■ route-to with coverage yes
		command was used to
		interflow
	Look-Ahead DNIS name not	Look-Ahead Interflow not
	displayed.	optioned at the receiving switch.

D-2Issue 4 September 1995