Call Vectoring Commands

Check-Backup Command

check-backup split (skill)

Purpose

Checks the status of a split (skill) for possible termination of the call to that split (skill).

Syntax

check-backupsplit <split #> pri <priority level> if <condition> [<comparator> <threshold>]

check-backupskill <skill #> pri <priority level> if <condition> [< comparator> <threshold>]

Valid Entries

split #:

1 through 99 (G3i), 1 through 255 (G3r), 1 through 24 (G3s, G3vs)

skill #:

1 through 99 (G3i), 1 through 255 (G3r), 1 through 24 (G3s, G3vs); 1st,

2nd, 3rd (VDN)

 

 

 

 

priority level: l (low), m (medium), h (high), t (top).

condition:

 

comparator:

 

threshold:

 

 

unconditionally

 

N/A

 

N/A

 

 

 

 

 

rolling-asa

 

<

 

2-998 (even numbers only)

available-agents

 

>

 

0-199 (G3i), 0-998 (G3r)

 

 

 

 

 

0-149(G3s, G3vs)

calls-queued

 

<

 

1-200(G3i, G3s, G3vs), 1-999

 

 

 

 

 

(G3r)

expected-wait

 

<

 

1-9999

oldest-call-wait

 

<

 

2-998(even numbers only)

 

 

 

 

 

staffed-agents

 

>

 

0-199 (G3i), 0-998 (G3r)

 

 

 

 

 

0-149(G3s, G3vs)

A-26Issue 4 September 1995

Page 233
Image 233
AT&T 555-230-520 manual Check-Backup Command