adjunct routing

Adjunct Routing Command

adjunct routing

Purpose

Causes a message to be sent to an adjunct requesting routing instructions.

Syntax

adjunct routing link <extension>

Valid Entries

Valid ASAI-BRI link extension number

Requirements

Basic Call Vectoring and ASAI software must be installed. Also, an ISDN-BRI port is required, and the port must be connected to an ASAI host.

Example

adjunct routing link 765

Operation

The adjunct routing command provides a means for an adjunct ASAI processor to specify the destination of a call. The switch provides information in an ASAI route request message that the ASAI adjunct can use to first access a data base and then determine a route for the call. In a typical application, the ASAI adjunct might use the dialed number, the calling party number (CPN/BN), or the digits collected via Call Prompting to access customer information and thereby determine the call route. A maximum of 16 digits collected from the last collect digits command can be passed.

An adjunct specified in an adjunct routing command can route a call to an internal number, an external number, a split, a VDN, an announcement extension, or a particular agent. An adjunct can also provide priority ringing and priority queuing.

When a call encounters an adjunct routing command, the switch sends to the specified adjunct an ASAI message requesting a call route. The following list identifies the contents of the message, along with a comment or a brief explanation for each item:

Issue 4 September 1995 A-15

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AT&T 555-230-520 manual Adjunct Routing Command, Purpose, Syntax, Valid Entries, Requirements, Operation