Benefits of Call Vectoring

Benefits of Call Vectoring

Coupled with Automatic Call Distribution (ACD), Call Vectoring enables telephone calls to be processed at a faster rate within an intelligent, “real-time” system. As a result, Call Vectoring provides an appreciable cost saving to the user.

The following table summarizes the benefits that Call Vectoring provides. The last column in the table identifies the vector(s) [via the appropriate screen(s)] in the reference portion of the manual that illustrate(s) these benefits.

Issue 4 September 1995 2-15

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AT&T 555-230-520 manual Benefits of Call Vectoring