AT&T 555-230-520 manual Routed to VDN, Routed to Split or Hunt Group

route-to

Routed to Trunk

Database Item	Report Heading	Notes
OUTFLOWCALLS/	Flow Out	1st split
OUTFLOWTIME	Vector Flow Out
	VDN Flow Out
DEQUECALLS/	Dequeued Calls	2nd/3rd splits
DEQUETIME	Dequeued Avg Queue Time
INTERFLOWCALLS	VDN Flow-Interflow
/ INTERFLOWTIME
INTIME	Avg Time In Vector
	Routed to VDN
Database Item	Report Heading	Notes
OUTFLOWCALLS/	Flow Out	1st split
OUTFLOWTIME	Vector Flow Out
	VDN Flow Out
DEQUECALLS/DE	Dequeued Calls	2nd/3rd splits
QUETIME
	Dequeued Avg Queue Time
INTIME	Avg Time In Vector
INFLOWCALLS	Vector Flow In	new vector
	VDN Flow In	new VDN
	Routed to Split or Hunt Group
Database Item	Report Heading	Notes
OUTFLOWCALLS/	Flow Out	1st split
OUTFLOWTIME
DEQUECALLS/	Dequeued Calls	2nd/3rd splits
DEQUETIME
	Dequeued Avg Queue Time
INTIME	Avg Time In Vector
CALLSOFFERRED		new split
MEDCALLS/		no priority/priority
HIGHCALLS

NOTE:

For calls that ‘‘route to’’ a split or a huntgroup and later intraflow to a station or to an attendant, OTHERCALLS/OTHERTIME are tracked in the vector and in the VDN tables.

Issue 4 September 1995 A-75