Contents

Valid Entries

A-49

Requirements

A-51

Examples

A-51

Operation

A-52

Answer Supervision Considerations

A-53

Feature Interactions

A-53

CMS Interactions

A-53

Goto Vector Command

A-54

Purpose

A-54

Syntax

A-54

Conditions = available-agent,staffed-agents:

A-54

Conditions = calls-queued, oldest call-wait:

A-54

Condition = rolling-asa:

A-55

Condition = counted-calls:

A-55

Condition = expected-wait:

A-55

Valid Entries

A-55

Examples

A-57

Operation

A-58

Answer Supervision Considerations

A-59

Feature Interactions

A-59

CMS Interactions

A-59

Messaging Command

A-60

Purpose

A-60

Syntax

A-60

Valid Entries

A-60

Requirements

A-60

Example

A-60

Operation

A-60

Answer Supervision Considerations

A-61

Feature Interactions

A-61

CMS Interactions

A-62

BCMS Interactions

A-63

Queue-to Main Command

A-64

Purpose

A-64

Syntax

A-64

Valid Entries

A-64

Issue 4 September 1995 xiii

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Image 12
AT&T 555-230-520 manual Contents