AT&T 555-230-520 manual Collect Digits Command, Purpose

collect digits

Collect Digits Command

collect digits

Purpose

Allows the user to enter up to 16 digits from a touch-tone phone.

Syntax

collect <# of digits> digits after announcement <extension>

Valid Entries

# of digits: 1 through 16.

extension: none or valid announcement extension.

Requirements

Call Prompting software must be installed. Also, at least one TN744 Call Classifier circuit pack must be in the system unless the command is used only to collect digits returned by a VRU that is accessed by the command and never to collect digits from a caller.

Example

collect 12 digits after announcement 2982

Operation

This command, which is part of the Call Prompting feature, allows the caller to enter digits from a touch-tone or an internal rotary phone. An optional announcement may be used to request the caller to enter these digits. The announcement can instruct the user to enter an asterisk (*) if incorrect data is entered. When the caller enters an asterisk, the digits collected for the current collect digits command are deleted, digit collection is restarted, and the announcement is not replayed.

In using this command, the maximum number of digits requested of the caller must be specified in the administration of the command. If the caller can enter fewer digits than the maximum specified, the announcement should instruct the caller to terminate the entry with a pound sign (#) digit as an end-of-dialing indicator. If all the digits strings for all the variations of a specific collect digits command are terminated with ‘‘#,’’ the ‘‘#’’ must countedbe as one of the digits. Therefore, the number of digits collected should include any “#” that needs to be

Issue 4 September 1995 A-31