Troubleshooting Vectors

Table D-4. Summary of Vector Events

Event

Event

Event

Type

Description

Explanation

540

AUDIX link down

AUDIX could not be accessed via a

 

 

messaging split command, because the

 

 

AUDIX link was down. As a result, the

 

 

step is skipped.

541

Not a messaging split

The split administered for the messaging

 

 

split command is not a messaging split

 

 

(that is, it does not have a messaging type

 

 

administered). As a result, the step is

 

 

skipped.

550

ASA - No staffed agents

A check-backupor goto test requested a

 

 

comparison of ASA for a split/skill that has

 

 

no staffed agents. The comparison was

 

 

based on ASA > largest possible

 

 

threshold.

560

EWT no history for split

A goto test requested EWT for a split/skill

 

 

that has not yet acquired history. The wait

 

 

time in this case is assumed to be the

 

 

default value.

561

EWT no split queue

A goto test requested EWT for a split/skill

 

 

that has no queue. The wait time is

 

 

assumed to be infinite. The comparison

 

 

was based on EWT > largest possible

 

 

threshold.

562

EWT split queue full

A goto test requested EWT for a split/skill

 

 

whose queue is currently full. The wait

 

 

time is assumed to be infinite. The

 

 

comparison was based on EWT > largest

 

 

possible threshold.

D-22Issue 4 September 1995

Page 332
Image 332
AT&T 555-230-520 manual Troubleshooting Vectors