AT&T 555-230-520 manual 84Issue 4 September

Call Vectoring Commands

Table A-11. Call Vectoring Command Success/Failure Criteria

		Vector Processing
Command	Success/Failure Criteria	Disposition
converse-on split	Fails if any of the following are true:	Continue vector
	■ Converse split queue is full.	processing with the
		next sequential step.
	■ Converse split is not vector-controlled.
	■ Auto-available split is in effect, and all
	agents are logged out by Redirection
	on No Answer (RONA).
	Otherwise: Succeeds, call is delivered to	Continue vector
	the converse split, and (if administered)	processing with the
	digits are outpulsed to the VRU. The caller	next sequential step.
	is connected to the VRU, the voice
	response script is executed, and (if
	necessary) digits are outpulsed to the
	switch.
disconnect	Always succeeds.	Play the
		announcement (if
		specified). Then
		drop the call.
goto step	Fails if the step condition is not met.	Continue vector
		processing with the
		next sequential step.
	Succeeds if the step condition is met.	Continue vector
		processing with the
		destination step.
goto vector	Fails if the step condition is not met.	Continue vector
		processing with the
		next sequential step.
	Succeeds if the step condition is met.	Continue vector
		processing with the
		first nonblank step of
		the destination
		vector.

A-84Issue 4 September 1995