AT&T 555-230-520 manual Converse Command Debugging

Converse Command Debugging

Table D-2. Unexpected Command Operations
Command Step	Customer Observation(s)	Cause(s)
wait-time	Audible feedback longer than	Queuing for an announcement or
	delay interval.	for a TTR.
		Stop command executed.
	Audible feedback shorter than	Previous adjunct routing step
	delay interval.	succeeds.
		Agent becomes available.
	Music not heard.	No music port administered.
		Music source disconnected or
		turned off.
	Alternate audio/music source	Announcement board not
	not heard	present.
		Audio/Music source not
		administered.
		Audio/Music source not
		recorded.
		Audio/Music source being
		rerecorded.
		All ports busied out.
		Announcement restore in
		progress.

Converse Command Debugging

The following table is intended to help your troubleshooting efforts with the converse-oncommand.

NOTE:

Refer to Appendix H for details on the call flow for converse-VRI calls.

Issue 4 September 1995 D-9