AT&T 555-230-520 manual Command Step Customer Observations Causes

Troubleshooting Vectors

Table D-2. Unexpected Command Operations

Command Step	Customer Observation(s)	Cause(s)
messaging split	Vector stuck (with ringback).	Extension unknown to AUDIX.
	Step skipped, no message left.	AUDIX link down.
		DCS link to remote AUDIX down.
		All DCS trunks busy.
		Queue for AUDIX voice ports is
		full.
	Vector stuck (with busy).	Remote AUDIX link down.
	Messages not found.	Message extension is none
		(message is left for VDN that
		accessed the vector).
	Delay before AUDIX answers.	All AUDIX ports busy, but space
		in queue.
	Busy tone.	Queue for AUDIX voice ports is
		full.
	Step skipped.	Split not AUDIX split anymore.
route-to	Step skipped (that is, default	Invalid local extension.
	treatment).
		No trunks available.
		COR/FRL restricted.
		Digit string inconsistent with
		networking translation.
		Busy local destination (route to
		digits without coverage and
		route to number).
		No digits collected.
	Network reorder.	Digit string inconsistent with
		public network translation.
	Intercept or reorder tone	Vector processing succeeded
	heard.	routing off switch, but a problem
		has occurred before routing to its
		final destination.
	All trunks busy on a quiet	Two switches treating each other
	system.	as a backup switch.
stop	Call dropped.	Call not queued when vector
		processing stops.

NOTE:

Complete operation details for the route to commands are presented in Appendix G.

D-8Issue 4 September 1995