Command/Option Summary

Command/Option Summary

The following table indicates which Call Vectoring commands can be used within Basic Call Vectoring and/or Call Prompting. Other options or later releases may be required for certain commands or functions as noted. See Appendix L for more details about feature availability. Note, if EAS is enabled, “skill” replaces “split.”

Table A-2. Command/Option Summary Table

 

Command

Basic

Prompting

Other Options Required

 

 

adjunct routing

x

 

ASAI

 

 

 

 

 

 

 

 

announcement

x

x

 

 

 

 

 

 

 

 

 

busy

x

 

 

 

 

 

 

 

 

 

 

check-backup split/skill if <condition>

x

 

ACD

 

 

 

 

 

 

 

 

check-backup split/skill if rolling-asa

x

x

ACD; G3V4 Enhanced;

 

 

 

 

 

G3V4 Advanced Routing

 

 

 

 

 

 

 

 

check-backup split/skill if expected-wait

x

x

ACD; G3V4 Enhanced;

 

 

 

 

 

G3V4 Advanced Routing

 

 

 

 

 

 

 

 

check-backup split/skill if

x

 

ACD; G3V4 Enhanced

 

oldest-call-wait pri

 

 

 

 

 

 

 

 

 

 

 

collect digits

 

x

 

 

 

 

 

 

 

 

 

converse-on split/skill

x

 

 

 

 

 

 

 

 

 

 

converse-on split/skill passing wait

x

x

ACD; G3V4 Enhanced;

 

 

 

 

 

G3V4 Advanced Routing

 

 

 

 

 

 

 

 

disconnect

x

 

 

 

 

 

 

 

 

 

 

goto step/vector if unconditionally

x

x

 

 

 

 

 

 

 

 

 

goto step/vector if < condition> in

x

 

ACD

 

split/skill

 

 

 

 

 

 

 

 

 

 

 

goto step/vector if digits

 

x

 

 

 

 

 

 

 

 

 

goto step/vector if time-of-day

x

 

 

 

 

 

 

 

 

 

 

goto step/vector if oldest-call-wait pri

x

 

ACD; G3V4 Enhanced

 

 

 

 

 

 

 

 

goto step/vector if rolling-asa

x

x

ACD; G3V4 Enhanced;

 

 

 

 

 

G3V4 Advanced Routing

 

 

 

 

 

 

 

 

goto step/vector if expected-wait

x

x

ACD; G3V4 Enhanced;

 

 

 

 

 

G3V4 Advanced Routing

 

 

 

 

 

 

 

 

goto step/vector if counted-calls

x

x

G3V4 Enhanced; G3V4

 

 

 

 

 

Advanced Routing

 

 

 

 

 

 

 

 

 

 

 

Continued on next page

 

Issue 4 September 1994 A-3

Page 210
Image 210
AT&T 555-230-520 manual Table A-2. Command/Option Summary Table