AT&T 555-230-520 manual Call Prompting, Introduction

Call Prompting 5

Introduction

Call Prompting provides flexible call handling based on information collected from a calling party. This information comes in the form of dialed digits originating from an internal or external touch-tone telephone, or from an internal rotary telephone. In effect, Call Prompting allows for the temporary transfer of call management control to the caller.

With Voice Response Integration (VRI), digits may be returned to the switch by a Voice Response Unit (VRU) script accessed via a converse-on split command. Such digits can also be used for call management.

Call Prompting may be used in various applications to achieve a better and more flexible handling of telephone calls.

Issue 4 September 1995 5-1