Criteria for Success/Failure of Call Vectoring

Commands

Table A-11. Call Vectoring Command Success/Failure Criteria

 

 

 

Vector Processing

 

 

Command

Success/Failure Criteria

Disposition

check-backup split

Fails if any of the following are true:

Continue vector

 

Vector conditional is false.

processing with the

 

next sequential step.

 

 

 

Split’s queue is full.

 

 

Split is not vector-controlled.

 

 

Call is already queued at the specified

 

 

priority to the specified split.

 

 

Call is already queued to three

 

 

different splits.

 

 

Otherwise:

 

 

Succeeds, and the call is terminated to an

Exit vector

 

agent.

processing, and

 

 

pass control to call

 

 

processing.

 

Succeeds, and the call is queued or

Continue vector

 

requeued in the specified split at the

processing with the

 

specified priority.

next sequential step.

collect digits

Fails if any of the following are true:

 

 

Call originates from an outside caller

Call Prompting timer

 

who is not using a touch-tone

takes effect,

 

telephone.

command times out,

 

 

and vector

 

 

processing

 

 

continues at the next

 

 

vector step.

 

No TTR is in the system, or the TTR

Continue vector

 

queue is full.

processing at the

 

 

next step.

 

Caller enters fewer digits than the

Call Prompting timer

 

maximum specified.

takes effect,

 

 

command is

 

 

terminated, and any

 

 

digits collected prior

 

 

to the timeout are

 

 

available for

 

 

subsequent

 

 

processing.

 

Otherwise, succeeds.

Continue vector

 

 

processing at the

 

 

next step.

Issue 4 September 1995 A-83

Page 291
Image 291
AT&T 555-230-520 manual Issue 4 September 1995 A-83