AT&T 555-230-520 manual Wait-time120 secs hearing 54795 then continue

Call Vectoring Commands

extension: The valid extension number of an alternate audio/music source

Requirements

Basic Call Vectoring or Call Prompting software must be installed. Also, a music-on-hold port must be provided for the music treatment. Multiple Audio/Music Sources for Vector Delay requires that the “Vectoring (G3V4 Enhanced)” customer option be enabled.

Example

wait-time224 secs hearing music

wait-time120 secs hearing 54795 then continue

Operation

The specified feedback is given to the caller, and vector processing waits the specified time before going on to the next step. If the time specified is 0, feedback is provided without any delay in the processing of the next vector step. The feedback given to the caller continues until any one of the following occurs:

■Subsequent vector step (containing wait-timeor announcement) changes the treatment.

■Vector processing encounters a disconnect or busy command.

■Call is routed to another location or to a step that includes an announcement (for example, collect digits).

■Call is routed to another VDN.

■Call is delivered to a destination (starts ringing at an agent’s terminal).

■Switch receives a destination from the ASAI adjunct.

Answer Supervision Considerations

If the music or audio source treatment is included in the command, answer supervision is triggered. If the command is encountered and answer supervision was sent previously, the caller hears the treatment specified in the current command. If, for a CO trunk user, the command with silence, ringback, or i-silenttreatment is encountered prior to answer supervision, the caller continues to hear ringback from the CO.

A-80Issue 4 September 1995