G3V4 System Parameters

G3V4 System Parameters

Table N-3. Maximum System Parameters for Call Vectoring/EAS for G3V4

 

G3vsV4

G3sV4

 

 

 

ITEM

ABP/PBP

ABP/PBP

G3iV4

 

G3rV4

 

 

 

 

 

 

Call Vectoring

 

 

 

 

 

 

 

 

 

 

 

Max. Skills a Call Can Simultaneously

NA/3

NA/3

 

3

3

Queue to

 

 

 

 

 

 

 

 

 

 

 

Priority Levels

NA/4

NA/4

 

4

4

 

 

 

 

 

 

Recorded Announcement

NA/128

NA/128

 

128

256

 

 

 

 

 

 

Steps per Vector

NA/32

NA/32

 

32

32

 

 

 

 

 

 

Vector Directory Numbers1

NA/100

NA/100

 

512

20,000

CMS Measured VDNs2

NA/100

NA/100

 

512

2,000

Vectors per System

NA/48

NA/48

 

256

512

 

 

 

 

 

 

No. of Collected Digits for

NA/16

NA/16

 

16

16

Call Prompting

 

 

 

 

 

 

 

 

 

 

 

No. of Dial-Ahead Digits for

NA/24

NA/24

 

24

24

Call Prompting

 

 

 

 

 

 

 

 

 

 

 

Vector Routing Tables

NA/5

NA/5

 

10

100

 

 

 

 

 

 

Expert Agent Selection (EAS)

 

 

 

 

 

 

 

 

 

 

 

Skill Groups

NA/24

NA/24

 

99

255

 

 

 

 

 

 

VDN Skill Preferences

NA/3

NA/3

 

3

3

 

 

 

 

 

 

Max. Skills a Call Can Simultaneously

NA/3

NA/3

 

3

3

Queue to

 

 

 

 

 

 

 

 

 

 

 

Agent Login IDs

NA/450

NA/450

 

1,500

10,000

 

 

 

 

 

 

Max. Skills per Agent

NA/4

NA/4

 

4

4

 

 

 

 

 

 

Max. Agents that can be Logged-In

 

 

 

 

 

 

 

 

 

 

 

When Each Has 4 Skills Assigned

NA/37

NA/37

 

125

1,300

 

 

 

 

 

 

When Each Has 1 Skill Assigned

NA/150

NA/150

 

500

5,200

 

 

 

 

 

 

1.The total of VDN, Station, and Login ID extensions cannot exceed 25,000. 2,000 for G3rV3

7,084 for G3rV3 for "Simultaneous 3-way Conf. Calls"

2.Measured limits depend on the CMS release used.

Issue 4 September 1995 N-3

Page 431
Image 431
AT&T 555-230-520 manual G3V4 System Parameters