AT&T 555-230-520 manual Call Vectoring Commands

Contents

■	Distributed Call Centers	11-8
■	Help Desk	11-10
■	Insurance Agency/Service Agency	11-11
■	Warranty Service (with EAS)	11-15
■ Resort Reservation Service (with EAS)		11-20
	Placing the Reservation	11-20
	Specific Number Dialing	11-20
	General Number Dialing	11-21
	Call-Back Provisions	11-22
■	Vector Exercises	11-23
	Exercise 1: Emergency and Routine Service	11-24
	Exercise 2: Late Caller Treatment	11-26
	Exercise 3: Messaging Option	11-28

A	Call Vectoring Commands		A-1
	■	Introduction	A-1
	■	Command Description/Reference	A-2
	■	Command/Option Summary	A-3
	■	Command Job Aid	A-5
	■	Command Directory	A-14

A	Adjunct Routing Command	A-15
	Purpose	A-15
	Syntax	A-15
	Valid Entries	A-15
	Requirements	A-15
	Example	A-15
	Operation	A-15
	Answer Supervision Considerations	A-18
	Feature Interactions	A-19
	CMS Interactions	A-19

x Issue 4 September 1995