Tracking Unexpected Vector Events

Table D-4. Summary of Vector Events

 

 

Event

 

Event

 

Event

 

 

Type

 

Description

 

Explanation

1

 

Call dropped; call not queued

 

Vector processing ended without the call

 

 

at stop step.

 

being queued to a split and, as a result,

 

 

 

 

the call cannot be answered. This implies

 

 

 

 

that some default condition was not

 

 

 

 

programmed or that the vector was

 

 

 

 

designed to not always answer the call.

 

 

 

 

Also, call was subsequently dropped.

2

 

Vector with no steps

 

The call encountered a vector with no

 

 

 

 

steps administered.

3

 

1,000 step executed

 

This can occur due to the following:

 

 

 

 

Incorrect vector programming (for

 

 

 

 

example, including a series of goto

 

 

 

 

steps that point to one another)

 

 

 

 

Excessive repetition of a programmed

 

 

 

 

loop during a single call (for example,

 

 

 

 

recurring announcement-wait loop)

4

 

Administration change

 

The administration of this step occurred

 

 

 

 

while the step was being executed. The

 

 

 

 

call flow for this call is unpredictable.

 

 

 

 

Vectors should not be changed while calls

 

 

 

 

are active.

5

 

Call dropped by vector

 

The call was still in vector processing

 

 

disconnect timer

 

when the vector disconnect timer expired.

 

 

 

 

The call dropped.

10

 

Retrying announcement

 

During an announcement step, a collect

 

 

 

 

digits step that contains an

 

 

 

 

announcement, or a disconnect step, the

 

 

 

 

announcement was not available, and the

 

 

 

 

announcement queue (if specified) was

 

 

 

 

full. The step is retried at regular intervals.

Issue 4 September 1995 D-15

Page 325
Image 325
AT&T 555-230-520 manual During an announcement step, a collect