AT&T 555-230-520 manual Messaging Command, Purpose

messaging split (skill)

Messaging Command

messaging split (skill)

Purpose

Allows the caller to leave a message for the specified extension or the active or latest VDN extension (default).

Syntax

messaging split <split #> for extension <extension>

messaging skill <skill #> for extension <extension>

Valid Entries

split #: 1 through 99 (G3i), 1 through 255 (G3r), 1 through 24 (G3s, G3vs)

skill #: 1 through 99 (G3i), 1 through 255 (G3r), 1 through 24 (G3s, G3vs); 1st, 2nd, 3rd (VDN)

extension: extension number, “active,” “latest.” Active is the active called VDN as modified by VDN override rules. Latest is the VDN assigned to the vector in which the call is currently being processed. Active is the default for this field. (Prior to G3V4, “none” was used to specify “active” VDN.)

Requirements

Basic Call Vectoring software must be installed. Also, the split (skill) involved must be an AUDIX split (skill), a remote AUDIX split or skill (DCS-AUDIX), or a Message Server Adjunct (MSA) split (skill). Also, skills replace splits only if Expert Agent Selection (EAS) is optioned.

Example

messaging split 18 for extension 2000

messaging skill 45 for extension active

Operation

This command causes the caller to be connected to the AUDIX or Message Center split (skill) so that the caller may leave a message for the specified extension (call answering service or ‘‘mail’’).

Issue 4 September 1995 A-61