AT&T 555-230-520 manual Condition = counted-calls, Condition = expected-wait, Counted-calls

goto step

goto step <step #> if <condition> for vdn <vdn> <comparator> <threshold>

Condition = counted-calls:

goto step <step #> if <condition> to vdn <vdn> <comparator> <threshold>

Condition = expected-wait:

goto step <step #> if <condition> for split <split #> pri <priority level> <comparator> <threshold>

goto step <step #> if <condition> for skill <skill #> pri <priority level> <comparator> <threshold>

goto step <step #> if <condition> for call <comparator> <threshold>

Valid Entries

step #: 1-32.

split #: 1 through 99 (G3i), 1 through 255 (G3r), 1 through 24 (G3s, G3vs)

skill #: 1 through 99 (G3i), 1 through 255 (G3r), 1 through 24 (G3s, G3vs); 1st, 2nd, 3rd (VDN)

	comparator:
condition:	1	threshold:
unconditionally	N/A	N/A
rolling-asa	>, > =, =, <>	0-998seconds (even numbers only)
	<, <=	2-998seconds (even numbers only)
available-agents	>, > =, =, <>	0-199 (G3i), 0-998 (G3r)
		0-149(G3s, G3vs)
	<, <=	1-200 (G3i), 1-999 (G3r)
		1-150(G3s, G3vs)
calls-queued	>, > =, =, <>	0-199(G3i, G3s, G3r), 0-998(G3r)
	<, <=	1-200(G3i, G3s, G3vs), 1-999(G3r)
counted-calls	>, > =, =, <>	0-999
	<, <=	1-999
expected-wait	>, > =, =, <>	0-9999 seconds
	<, <=	1-9999 seconds
oldest call-wait	>, > =, =, <>	0-998seconds (even numbers only)
	<, <=	2-998seconds (even numbers only)

Issue 4 September 1995 A-49