Expert Agent Selection

Table 10-15. EAS LoginID Table

Feature

Administered LoginID?

Secondary Extension

No

Code-Calling

Yes

Communication Link Form

 

Communication Link Digits

No

Console Parameters

 

CAS-backup ext

No

IAS Att Access Code

No

Coverage Groups

 

Answer Group Member

No

Path

Yes

Measured Principals

 

Coverage Measurement

No

Feature-Related Parameters

 

ACA-referral dest.

No

ACA - long holding

No

ACA - short holding

No

Controlled out restriction

No

Controlled Terminal

No

Controlled Stn-to-Stn

No

DAA Extension

No

DID/Tie/ISDN announcement

No

Emergency Access Redirection

No

CDR output extension

No

SVN referral destination (announcement)

Yes

System LWC retriever

No

System Printer

No

Hospitality Parameters

 

Journal Printer

No

LWC wakeup

No

PMS ext

No

PMS log

No

Routing on Voice Synthesis

No

Hunt Group Form

 

Announcement extension

No

 

 

10-36Issue 4 September 1995

Page 176
Image 176
AT&T 555-230-520 Communication Link Form, Console Parameters, Coverage Groups, Measured Principals, Hospitality Parameters