AT&T 555-230-520 manual Sending Calls to a Vector-Programmed Number, Interflow

Functions and Examples

successful), it simply connects the caller to the split so the caller may leave a message for the specified extension. However, termination to the split may turn out to be unsuccessful due to a factor that cannot be “checked” by vector processing. (For example, the AUDIX link might be down, or all AUDIX ports might be out of service.)

As a result of the queuing process, a wait-announcement loop can be included after each queue-to main split step, and the appropriate loop can be executed until the call is actually terminated to either an AUDIX voice port or to an available message service agent. In this vector, Steps 4 through 6 comprise the first wait- announcement loop, and Steps 10 through 12 comprise the second such loop.

Sending Calls to a Vector-Programmed Number

Earlier in this chapter, we mentioned calls can be queued to a maximum of three splits. Calls can also be routed to a programmed number in the vector via a process known as interflow.

Interflow

Interflow is a process that allows calls that are directed or redirected to one split to be redirected to an internal or an external destination. For Basic Call Vectoring, this destination is represented by a number programmed in the vector. The number is always included in the route-to number command, and it may represent any of the following destinations:

■Attendant (or attendant queue)

■Local extension

■Remote (that is, UDP) extension

■External number

■VDN

Issue 4 September 1995 4-15