AT&T 555-230-520 manual

Call Vectoring Management

NOTE:

Both the sending switch and the receiving switch must have the Basic Call Vectoring and the Look-Ahead Interflow features active. In addition, Look- Ahead Interflow calls can connect ISDN-PRI switch-to-switch using private, public, or SDN facilities.

Table B-7. Adjunct Routing Requirements

Feature	Form(s)		Hardware
Adjunct	■	Hunt Groups	A TN556 ISDN-BRI circuit pack
Routing		Class of Restriction (for	and a TN778 packet control must
	■		be in place. The latter provides
		Direct Agent Calls)
			packet bus control. Also, an
	■	Call Vector	adjunct/host processor must be
			in place to receive the request
		Station
	■		and select the route. A TN2198
	■ Station (ISDN-BRI-ASAI)		two-wire BRI port circuit pack
			can be used in place of the
			TN556. In this case, an NT1 is
			also required.

NOTE:

The Basic Call Vectoring options must be enabled on the System- Parameters Customer-Options form.

NOTE:

The ACD, ASAI Interface, and ASAI Capability Groups must be enabled on the system.

NOTE:

The Packet Bus option (G3r only) must be enabled on the Maintenance- Related System Parameters form before associated ISDN-BRI forms and fields can be administered.

NOTE:

Direct Agent Calls (DACs) remain in queue for the agent if the agent does not have call coverage. Otherwise, DACs follow the agent’s coverage path after the no answer time interval expires.

B-6Issue 4 September 1995