Tutorial

The following list summarizes how you can enter a vector on-line via Basic Screen Administration. For complete details on this process, consult DEFINITY Communications System Generic 3 Version 4 Implementation, 555-230-655 or DEFINITY Communications System Generic 3 V2/V3 Implementation, 555-230-653.

1.Access the Call Vector Form by executing the “change vector x” command, where x is a number between 1 and 256 [G3i], 1 and 48 [G3s PBP, G3vs PBP], or 1 and 512 [G3r]. Use the “change vector” command either to change an existing vector, or to create a new vector.

If you are not certain of the number or name of a vector, enter the “list vector” command to view a complete list of all vectors that have been administered for your system.

2.Assign a name to your vector by completing the blank next to Name. The vector name can contain up to 15 alphanumeric characters.

NOTE:

The vector number, which appears next to Number, is automatically assigned by the system.

3.Look at the next fields and note where a y (yes) appears. These fields indicate the Call Vectoring features and corresponding commands you can use. (The Call Vectoring features are optioned from the Customer Options Screen.) On the other hand, if an n appears in one of these fields, you cannot use the corresponding feature. A y in one of the fields indicates the following.

Basic

You can use the Basic Call Vectoring commands. See Chapter

 

4, "Basic Call Vectoring".

EAS

Expert Agent Selection is enabled. See Chapter 10, "Expert

 

Agent Selection".

G3V4

You can use the G3V4 Enhanced Vector Routing commands

Enhanced

and features. See Appendix L, "V4 Feature Availability" for an

 

explanation of which features are included with G3V4

 

Enhanced Vector Routing.

ANI/II-Digits

You can use the ANI and II-Digits Vector Routing commands.

 

See Chapter 7, "ANI and II-Digits Routing". ANI/II-Digits Routing

 

requires G3V4 Enhanced Vector Routing.

ASAI Routing

You can use the Adjunct Routing command. See Chapter 9,

 

"Adjunct Routing".

Prompting

You can use the Call Prompting commands. See Chapter 5,

 

"Call Prompting".

LAI

Look-Ahead Interflow is enabled. See Chapter 8, "Look-Ahead

 

Interflow".

G3V4 Adv

You can use the G3V4 Advanced Vector Routing commands.

Route

See Chapter 6, "Advanced Vector Routing".

2-4Issue 4 September 1995

Page 29
Image 29
AT&T 555-230-520 manual Lai