AT&T 555-230-520 manual Tutorial, Introduction, Entering the Vector On-Line

Tutorial 2

Introduction

This chapter is intended to provide you with a ‘‘practical start’’ in using Call Vectoring. To this end, the chapter presents the basics you need to write a representative vector and to enter it on-line. The last section of the chapter summarizes the benefits of Call Vectoring, and it identifies example vectors in the reference section of the guide that illustrate these benefits.

Entering the Vector On-Line

A vector can be entered on-line via the following two methods:

■Basic Screen Administration (on the Manager I or G3-MA)

■Call Management System (CMS)

NOTE:

All references to CMS in this manual, unless otherwise noted, refer to CMS Release 2, CMS Release 3 through Version 2 or CenterVu™ CMS.

The following section discusses the Basic Screen Administration method for entering a vector on-line at your DEFINITY system. For complete details for creating a vector with CMS, consult the CentreVu™ Call Management System Release 3 Version 4 Administration, 585-215-800, document (or earlier version CMS documents that you received with your system).

Issue 4 September 1995 2-1