AT&T 555-230-520 manual

converse-on split (skill)

■Used for vector conditional branching in a step containing a command with the if digits parameter

■Tandemed to an ASAI host

DEFINITY can be set up to pass information in-band to the voice information system. In such a case, the converse-oncommand can outpulse up to two groups of digits to the voice information system. The digits may serve two major purposes: the digits may notify the voice information system of the application to be executed, and they may share call related data, such as ANI (BN) or caller digits collected by DEFINITY. (In many applications, both application selection and data sharing are required.)

Since in many cases the digit strings are of variable length, DEFINITY always appends a pound sign (#) character to the end of each digit string. The Prompt and collect steps in the voice response script must therefore always be administered to expect ‘‘#’’ as the end-of-string symbol and to include ‘‘#’’ in the digit count.

The sending of ‘‘#’’ prevents excessive delays caused by digit timeouts, and it prevents other problems caused by timeouts. It also ensures that each data field is used to satisfy a single prompt and collect step.

Any data passed from DEFINITY to a VRU is outpulsed in-band. The user can administer two time delays on the System Parameter Features form: ‘‘converse first data delay’’ and ‘‘conversesecond data delay.’’ These delays may range from 0 to 9 seconds with a default of zero seconds for the converse first data delay and a default of two seconds for the converse second data delay. The delays are needed to give the VRU time to invoke an application and to allocate a touch-tone receiver to receive the passed digits.

NOTE:

No time delays are invoked when the keyword ‘‘none’’ is administered.

If <data_1> is not ‘‘none,’’ the converse first data delay timer starts when thecall is answered by the VRU. When the timer expires, the <data_1> digits are outpulsed in-band to the VRU. The end-of-string character (#) is then outpulsed.

If <data_2> is not ‘‘none,’’ the conversesecond data delay timer starts when the end-of-string character (#) from the first digit string is outpulsed. When the timer expires, the <data_2> digits are outpulsed in-band to the VRU. The end-of-string character (#) for the second digit string is then outpulsed. The following values may be administered for < data_1> and <data_2> within the converse-oncommand:

■Administered digit string: This string can contain up to six characters consisting of one or more digits (0 through 9) or asterisks (*). The pound sign (#) may not be included in a digit string because it is reserved as the end-of-string character. However, a single ‘‘#’’may be administered.

Issue 4 September 1995 A-37