AT&T 555-230-520 manual Dequecalls

Call Vectoring Commands

For Look-Ahead Interflow, the route-tocommand can be considered either a call acceptance vector command or a neutral vector command. The command is considered a call acceptance vector command whenever one of the following is true:

■Command terminates to a valid local destination.

■Command successfully seizes a non-PRI trunk.

■Command execution results in a Look-Ahead Interflow call attempt, and the call is accepted by the far end switch.

The command is considered a neutral vector command whenever one of the following is true:

■Termination is unsuccessful.

■Trunk is not seized.

■Look-Ahead interflow call attempt is denied by the far end switch.

For a call that covers or forwards to a VDN, the route-to with coverage y command functions the same way as the route-to with coverage n command. For a covered or forwarded call, the coverage option for the command is disabled since such a call should not be further redirected.

A route-to with cov y to a station that has call forwarding activated is forwarded.

Service Observing can be initiated with Call Vectoring using the route-to command. See "Service Observing" on page 4-16for detailed instructions.

NOTE:

Appendix G gives a detailed description of the feature interactions for the route-tonumber with and without coverage command.

CMS Interactions

R3 CMS: Tracking of the route-to digits command varies according to the destination successfully routed to, as follows:

Routed to Station or to Attendant

Database Item	Report Heading	Notes
OUTFLOWCALLS/	Flow Out	1st split
OUTFLOWTIME	Vector Flow Out
DEQUECALLS/	Dequeued Calls	2nd/3rd splits
DEQUETIME	Dequeued Avg Queue Time
INTIME	Avg Time In Vector
CONNECTCALLS/	Other Calls Connect	answered calls on G3
CONNECTTIME

A-74Issue 4 September 1995