Common Causes of Paper Jams

The following table lists common causes of paper jams and suggested solutions for resolving them.

Cause

Solution

 

 

Print media does not meet HP-recommended

See chapter 3 for supported media

media specifications.

specifications.

 

 

A consumable item is installed incorrectly,

Verify that the consumable item is correctly

causing repeated jams.

installed.

 

 

You are reloading paper that has already

Do not load media that has been printed or

passed through a printer or copier.

copied.

 

 

An input tray is loaded incorrectly.

Remove any excess media from the input tray.

 

Press media down in the input tray so it fits

 

below the tabs. See chapter 3 for instructions

 

on loading media.

 

 

Input tray guides are not adjusted correctly.

Adjust input tray guides so they hold media

 

firmly in place without bending it.

 

 

Print media is binding or sticking together.

Remove media, flex it, rotate it 180 degrees or

 

flip it over. Reload media into the input tray. Do

 

not fan media.

 

 

Media size specified in software does not

Verify that the media size selected in your

match the input tray’s media size configuration.

software application or printer driver matches

 

the media size specified in the printer control

 

panel for the tray you are printing from.

 

 

Print media is in poor condition.

Replace the print media.

 

 

Printer consumable items have reached the

Check the printer control panel for messages

end of their useful life.

prompting you to replace consumable items, or

 

print a configuration page to verify the

 

remaining life of the consumable items. See

 

chapter 3 for information on consumable

 

items.

 

 

Media was not stored correctly.

Replace the print media. Media should be

 

stored in its original packaging in a dry area.

 

 

EN

Chapter 9 137

Page 136 Page 138
Page 137
Image 137
HP 4500DN manual Common Causes of Paper Jams, Cause Solution
Page 136 Page 138

4500DN specifications

The HP LaserJet Enterprise 4500DN is a robust and reliable printer designed to meet the demands of medium to large workgroups. This printer is known for its high-speed printing capabilities, exceptional print quality, and extensive features that enhance productivity and ease of use in business environments.

One of the standout features of the HP 4500DN is its impressive printing speed. It can produce up to 38 pages per minute (ppm), which keeps workflow moving efficiently, especially during busy office hours. With a first page out time of just about 8.5 seconds, users won’t have to wait long to access important documents.

The printer supports a variety of paper sizes and types, accommodating everything from envelopes to legal-size documents. The standard input capacity is 600 sheets, thanks to its two 250-sheet input trays and a 100-sheet output bin. For businesses with higher volume printing needs, the HP 4500DN can be expanded with optional paper trays, allowing for a total input capacity of up to 1,600 sheets.

Quality is another key characteristic of the HP 4500DN. It uses HP’s LaserJet technology to deliver sharp text and vibrant graphics with a print resolution of up to 1200 x 1200 dpi. This ensures that printed documents are clear and professional, making it ideal for presentations and reports.

In terms of connectivity, the HP 4500DN is equipped with USB 2.0 and Ethernet ports, enabling seamless integration into existing networks. It also supports HP’s Jetdirect print servers for additional networking options. Furthermore, mobile printing capabilities allow users to print directly from their smartphones or tablets via HP ePrint and Apple AirPrint, giving added flexibility in today’s fast-paced work environment.

Security is increasingly vital in a corporate setting, and the HP 4500DN addresses this by offering various security features. These include secure printing, IP filtering, and runtime code integrity which help protect sensitive company information.

Energy efficiency is an important consideration for businesses looking to minimize their environmental impact. The HP 4500DN is ENERGY STAR certified, utilizing HP’s Instant-on Technology to reduce power consumption without sacrificing performance. This allows businesses to cut costs associated with energy use while adhering to sustainability practices.

In summary, the HP LaserJet Enterprise 4500DN stands out in the realm of office printers. With its high-speed performance, exceptional print quality, versatile paper handling, robust connectivity options, and focus on security and energy efficiency, it is an excellent choice for organizations looking to enhance their printing capabilities and boost productivity.
Top Page Image Contents