Media-Handling Problems

Use only media that meets the specifications outlined in the

HP LaserJet Printer Family Paper Specification Guide.

For media specifications for this printer, see the “Supported Media Weights and Sizes” section in chapter 3.

Printer feeds multiple sheets

Cause

Solution

 

 

The input tray is overfilled.

Remove excess media from the input tray.

 

 

The media is not under the tabs in the input

Open the input tray and verify that the media is

tray (Trays 2 and 3).

seated under the metal tabs.

 

 

Print media is sticking together.

Remove media, flex it, rotate it 180 degrees or

 

flip it over, and then reload it into the tray.

 

Note: Do not fan media. Fanning can cause

 

static electricity, which can cause media to

 

stick together.

 

 

Media does not meet the specifications for this

Only use media that meets the media-use

printer.

specifications for this printer (see the

 

supported media weights and sizes section in

 

chapter 3).

 

 

Printer feeds incorrect page size

Cause

Solution

 

 

The correct media size is not loaded in the

Load the correct size media in the input tray.

input tray.

 

 

 

The correct media size is not selected in your

Select the correct media size from your

software application or printer driver.

software application or printer driver.

 

 

The correct media size for Tray 1 is not

From the control panel, select the correct

selected in the printer control panel.

media size for Tray 1.

 

 

146 Solving Problems with the Printer

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HP 4500DN manual Media-Handling Problems, Printer feeds multiple sheets, Printer feeds incorrect page size

4500DN specifications

The HP LaserJet Enterprise 4500DN is a robust and reliable printer designed to meet the demands of medium to large workgroups. This printer is known for its high-speed printing capabilities, exceptional print quality, and extensive features that enhance productivity and ease of use in business environments.

One of the standout features of the HP 4500DN is its impressive printing speed. It can produce up to 38 pages per minute (ppm), which keeps workflow moving efficiently, especially during busy office hours. With a first page out time of just about 8.5 seconds, users won’t have to wait long to access important documents.

The printer supports a variety of paper sizes and types, accommodating everything from envelopes to legal-size documents. The standard input capacity is 600 sheets, thanks to its two 250-sheet input trays and a 100-sheet output bin. For businesses with higher volume printing needs, the HP 4500DN can be expanded with optional paper trays, allowing for a total input capacity of up to 1,600 sheets.

Quality is another key characteristic of the HP 4500DN. It uses HP’s LaserJet technology to deliver sharp text and vibrant graphics with a print resolution of up to 1200 x 1200 dpi. This ensures that printed documents are clear and professional, making it ideal for presentations and reports.

In terms of connectivity, the HP 4500DN is equipped with USB 2.0 and Ethernet ports, enabling seamless integration into existing networks. It also supports HP’s Jetdirect print servers for additional networking options. Furthermore, mobile printing capabilities allow users to print directly from their smartphones or tablets via HP ePrint and Apple AirPrint, giving added flexibility in today’s fast-paced work environment.

Security is increasingly vital in a corporate setting, and the HP 4500DN addresses this by offering various security features. These include secure printing, IP filtering, and runtime code integrity which help protect sensitive company information.

Energy efficiency is an important consideration for businesses looking to minimize their environmental impact. The HP 4500DN is ENERGY STAR certified, utilizing HP’s Instant-on Technology to reduce power consumption without sacrificing performance. This allows businesses to cut costs associated with energy use while adhering to sustainability practices.

In summary, the HP LaserJet Enterprise 4500DN stands out in the realm of office printers. With its high-speed performance, exceptional print quality, versatile paper handling, robust connectivity options, and focus on security and energy efficiency, it is an excellent choice for organizations looking to enhance their printing capabilities and boost productivity.