Media does not feed automatically
Cause | Solution |
|
|
Manual feed is selected in the software | This printer does not support manual feed. Do |
application. | not select manual feed in your software |
| application. |
|
|
The correct size of media is not loaded. | Load the correct size of media. |
|
|
The input tray is empty. | Load media into the input tray. |
|
|
Media from a previous jam has not been | Open the printer and remove any media in the |
completely removed. | paper path. Closely inspect the fuser area for |
| jams. See the section in this chapter for |
| information on clearing paper jams. |
|
|
Media does not feed from Input Trays 2 or 3
Cause | Solution |
|
|
Manual feed is selected in the software | This printer does not support manual feed. Do |
application. | not select manual feed in your software |
| application. |
|
|
The correct size of media is not loaded. | Load the correct size of media. |
|
|
The input tray is empty. | Load media in the input tray. |
|
|
The correct media type for the input tray is not | From the printer control panel, select the |
selected in the printer control panel. | correct media type for the input tray. |
|
|
Media from a previous jam has not been | Open the printer and remove any media in the |
completely removed. | paper path. Closely inspect the fuser area for |
| jams. See the section earlier in this chapter on |
| clearing paper jams. |
|
|
Verify that the | |
| Tray 3 is set to the proper media size. |
|
|
Tray 3 | Tray 3 only displays as an option if it is |
appear as an input tray option. | installed. Verify that Tray 3 is correctly |
| installed. Verify that the printer driver has been |
| configured to recognize Tray 3. |
|
|
EN | Chapter 9 147 |