HP 4500DN manual Transparencies or glossy paper will not feed

Transparencies or glossy paper will not feed

Cause	Solution
The correct media type is not specified in your	Verify that the correct media type is selected in
software or printer driver.	your software or printer driver.
The input tray is overfilled.	Remove excess media from the input tray.
	Do not load more than 50 transparencies in
	any tray.
Media in another input tray is the same size as	Make sure that the input tray containing the
the transparencies and the printer is defaulting	transparencies or glossy paper is selected in
to the other tray.	your software application or printer driver. Use
	the printer control panel to configure the tray to
	the media type loaded.

Envelopes jam or will not feed in the printer

Cause	Solution
Envelopes are loaded in an unsupported tray.	Load envelopes into Tray 1.
Envelopes should only be printed from Tray 1.
Envelopes are curled or damaged.	Try using different envelopes.
Envelopes are sealing because the moisture	Try using different envelopes.
content is too high.
Envelope orientation is incorrect.	Verify that the envelope is loaded correctly.
	See the section on loading envelopes in
	chapter 3.
The envelopes being used are not supported	See the section on supported media weights
by this printer.	and sizes in chapter 3 or the HP LaserJet
	Printer Family Paper Specification Guide.

148 Solving Problems with the Printer EN