Clearing Jams in the Middle Front Drawer Area
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1Pull open the middle front drawer to access jammed media.
Note
When removing the transfer belt assembly, do not touch the transfer belt material.
2Remove the transfer belt assembly by lifting up on its blue handles.
3Remove any jammed or torn media. Be sure to lift the metal flap by its green tab and remove any jammed media.
Note
Be sure to inspect the rear area inside the drawer and remove jammed or torn media.
4Reinstall the transfer belt.
5Close the drawer. The printer will warm up and return to the READY state.
Note
If this action does not resolve the problem, the printer will display an alternate message.
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140 Solving Problems with the Printer | EN |