Erratic, missing characters or interrupted printout

Problem

Solution

 

 

The interface cable is of poor quality.

Try using a different, higher-quality, IEEE-

 

compliant cable. Parallel cables can be no

 

longer than 10 meters (30 feet).

 

 

The interface cable is loose.

Disconnect and reconnect the interface cable.

 

 

The interface cable is damaged or bad.

Try using a different interface cable.

 

 

The power cable is loose.

Disconnect and reconnect the power cable.

 

 

You are attempting to print a PCL job with the

From the printer control panel, select the

printer configured for PostScript Emulation.

correct printer personality and then resend the

 

print job.

 

 

You are attempting to print a PostScript job

From the printer control panel, select the

with the printer configured for PCL.

correct printer personality and then resend the

 

print job.

 

 

Partial printout

Problem

Solution

 

 

 

A memory error message appears on the

1)

Free up printer memory by deleting

printer control panel.

unneeded downloaded fonts, style sheets, and

 

macros from printer memory; or

 

2)

Add more memory to the printer.

 

 

The file you are printing contain errors.

Check your software application to verify that

 

the file does not contain errors. To do so:

 

1)

Print another file that you know is error-free

 

from within the same application; or

 

2)

Print the file from another application.

 

 

 

166 Solving Problems with the Printer

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