Software Application Problems

Unable to change system selections through software

Cause

Solution

 

 

System software changes are locked out by

See the chapter on printer interfaces. Consult

the printer control panel.

with your network administrator.

 

 

Your software application does not support

See the documentation for your software

system changes.

application.

 

 

The correct printer driver is not loaded.

Load the correct printer driver.

 

 

The correct application driver is not loaded.

Load the correct application driver.

 

 

Unable to select a font from the software

Cause

Solution

 

 

The correct printer driver is not selected.

Select the correct printer driver.

 

 

The font is not available in your software

See the documentation for your software

application.

application.

 

 

Unable to select colors from the software

Cause

Solution

 

 

Your software application does not support

See the documentation for your software

color.

application.

 

 

Color mode is not selected in your software

Select color mode instead of grayscale or

application or printer driver.

monochrome mode.

 

 

The correct printer driver is not loaded.

Load the correct printer driver.

 

 

Printer driver does not recognize Tray 3 or the Duplex Printing Accessory

Cause

Solution

 

 

The printer driver has not been configured to

See the online Help for the printer driver for

recognize Tray 3 or the duplex printing

instructions on how to configure the driver to

accessory.

recognize printer accessories.

 

 

The accessory may not be installed.

Verify that the accessory is properly installed.

 

 

EN

Chapter 9 167

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HP 4500DN manual Software Application Problems, Unable to change system selections through software
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4500DN specifications

The HP LaserJet Enterprise 4500DN is a robust and reliable printer designed to meet the demands of medium to large workgroups. This printer is known for its high-speed printing capabilities, exceptional print quality, and extensive features that enhance productivity and ease of use in business environments.

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The printer supports a variety of paper sizes and types, accommodating everything from envelopes to legal-size documents. The standard input capacity is 600 sheets, thanks to its two 250-sheet input trays and a 100-sheet output bin. For businesses with higher volume printing needs, the HP 4500DN can be expanded with optional paper trays, allowing for a total input capacity of up to 1,600 sheets.

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