Chapter 10

●Verify that the protective piece of plastic tape has been removed from the print cartridges.

●If you are printing a borderless document and the Resume light and a Print Cartridge Status light are flashing, you might be trying to print a borderless document with only the black print cartridge installed. When printing a borderless document, always have the tri-color print cartridge and a black or photo print cartridge installed.

Out-of-paper message

If an out-of-paper message appears, follow these guidelines.

Photos are not printing correctly

●Reload the paper tray

●Check the printer properties

●Colors are tinted or incorrect

●Horizontal lines appear on a photo

●Part of the photo is faded

Reload the paper tray

1Place the photo paper in the In tray with the side to be printed on facing down. Verify that the photo paper is flat.

2Slide the paper forward until it stops.

3Slide the paper guide firmly against the edge of the paper.

Do not press the guide so firmly against the paper that the paper bends or curls.

Check the printer properties

Open the Printer Properties dialog box and verify the following options:

TabSetting

Size is: An appropriate paper size

Paper/Quality Type is: An appropriate photo paper

Print quality: Best or Maximum dpi

Colors are tinted or incorrect

If colors in photos appear tinted or incorrect, follow these steps:

1Verify that neither print cartridge is low on ink.

If neither print cartridge is low on ink, then go to step 2.

2Align the print cartridges.

3Reprint the photo.

4If colors are still tinted or incorrect, calibrate the color.

Both a photo print cartridge and a tri-color print cartridge must be installed for color calibration.

5Reprint the photo.

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HP Deskjet 5700 Series